Juanito Shawn Legane
Block A4, Cappucine Street
Summary
Data Analyst with strong proficiency in SQL, Tableau, data analytics, and data visualization. Eager to take on new challenges and leverage my experience to drive data-driven insights and add strategic value in a data analytics role.
Overview
1
1
year of professional experience
Work History
French Customer Experience Specialist
PLP
Port Louis
11.2024 - Current
- Conducted follow-up calls to ensure customer satisfaction.
- Developed customer service policies and procedures to ensure optimal customer experience.
- Engaged with customers via phone, email, chat or social media platforms for responding to their inquiries.
Skills
- SQL
- Tableau
- Data Analytics
- Data Visualization
- Pivot Tables
- Excel
- PostgreSQL
Data analytics training
- Data Analytics Certificate Course, Break Into Tech
- SQL: Querying and Managing Data
- Tableau Creator, Tableau
Timeline
French Customer Experience Specialist
PLP
11.2024 - Current