Guilleaume Folette

• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Located merchandise across various stores to address customer needs.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.

• Data entry on system, documents distribution, new products labeling.
• Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.

• Excellent communication skills, both verbal and written.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Called client to prospect Bouygues Telecom's products ( Mobile Phone, Tablets, Wifi Routers, Mobile Data Packages)
• Assist client in effecting payments to validate their order.

Through the BrandHouse, I was assigned as salesperson for Samsung Products at Bagatelle.

My principle duly was:

• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Developed relationships with clients for increased loyalty and repeat business.
• Expanded customer base through targeted prospecting and networking efforts.
• Implemented effective sales strategies to maximize revenue generation.

As a Data Entry Operator, my duty was to analyze documents being submitted by Tessi Group whereby same was being categorized in vertue of its type. I was also important to have an accurate and fast typing skills was primarily demanded to quickly enter data and deliver the job in time.

• Increased data accuracy by diligently inputting and verifying information from various sources.
• Enhanced team productivity by efficiently organizing and prioritizing tasks for timely completion.
• Streamlined processes by implementing effective data entry techniques and tools, reducing errors and increasing efficiency.
• Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Collaborated with other departments when necessary, ensuring seamless support for customers across multiple areas.
• Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
• Utilized CRM software efficiently, updating customer profiles accurately during each interaction.
• Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Enhanced customer satisfaction by resolving complex issues promptly and professionally.
• Reduced call resolution time through efficient problem-solving and communication skills.
• Developed strong relationships with clients, resulting in increased customer loyalty and repeat business.