Joyce Marie-Gwendoline Chan Yum Wai Toolsy
Flic En Flac
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
HR Executive
Sotravic Limitee
03.2024 - Current
- Assist in talent acquisition, recruitment processes, and onboarding
- Training: HRDC - Online application and registration G1 and G3
- Participate in HR related projects, ensuring adherence to goals and timelines
- Assist in development and implementation of human resource policies
- Maintain employee records (electronic and paper)
- Ensure compliance with labor regulations and company policies
- Coordinate employee welfare activities
- Manage leaves and payroll
- Contributing to HRMS improvements, configuration and testing: Probation/Performance Management Module
- Keeping records of staff insurance and liaise with medical representative to ensure monthly payment (Addition / Deletion / Changes in plan).
HR Officer
Baker Tilly
11.2022 - 01.2024
- Assist in talent acquisition, recruitment processes, and onboarding
- Training: HRDC - Online application and registration G1 and G3
- Participate in HR related projects, ensuring adherence to goals and timelines
- Assist in development and implementation of human resource policies
- Maintain employee records (electronic and paper)
- Ensure compliance with labor regulations and company policies
- Coordinate employee welfare activities
- Manage leaves and payroll
- Contributing to HRMS improvements, configuration and testing: Probation/Performance Management Module
- Keeping records of staff insurance and liaise with medical representative to ensure monthly payment (Addition / Deletion / Changes in plan).
HR Officer
MUA
04.2021 - 11.2022
- Prepare management reports and statutory compliance
- Process monthly transactions, including bonuses, overseas & termination payments
- Extract control reports for approval on a monthly basis
- Upload/ send payslip for our staffs, directors and pensioners
- Make sure that new legislations concerning pay and benefits are well followed and adhered to satutory returns
- Medical department instructions for cover updates
- Create new employee on the Ha system as new staff
- Create of personnel file and follow up of required documents.
Trainee/HR Assistant
12.2019 - 11.2022
- Update the recruitment database and assist in sourcing candidates
- Perform pre-employment reference checks and conduct interviews
- Assist in organizing group induction sessions
- Monitor probation processes and assist managers
- Maintain HRIS and handle daily HR tasks
- Assist in welfare activities and training procedures
- Support monthly payroll processing.
HR Trainee
Labourdonnais Waterfront Hotel - Ninety Six
05.2019 - 10.2019
- Participate in sourcing, screening, and scheduling interviews
- Perform pre-employment reference checks and conduct interviews
- Coordinate training and HRDC applications
- Maintain employee records
- Conduct onboarding and exit interviews
- Responsible of trainees (Expat)
- Creation of profile on Sicorax.
Sales Assistant
Lemon Yellow
12.2016 - 02.2017
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Waitress
Sunset Garden Restaurant
11.2015 - 01.2016
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Science - Human Resources Management
University Technology of Mauritius
La Tour Koenig, Mauritius05.2024
Skills
- Payroll Administration
- Employee Counseling
- Staff recruitment
- Onboarding and Orientation
IT & HR Software Skills
- Microsoft Office
- Bio Star and Ontime Time and Attendance
- Sicorax HR & Payroll System
- Ursula HR, Leave Management & Payroll System
Timeline
HR Executive
Sotravic Limitee
03.2024 - Current
HR Officer
Baker Tilly
11.2022 - 01.2024
HR Officer
MUA
04.2021 - 11.2022
Trainee/HR Assistant
12.2019 - 11.2022
HR Trainee
Labourdonnais Waterfront Hotel - Ninety Six
05.2019 - 10.2019
Sales Assistant
Lemon Yellow
12.2016 - 02.2017
Waitress
Sunset Garden Restaurant
11.2015 - 01.2016
Bachelor of Science - Human Resources Management
University Technology of Mauritius
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