Enthusiastic and motivated, I bring experience in delivering excellent customer service, managing office operations, and handling customer inquiries. With strong skills in data entry, scheduling, and POS systems, I'm always ready to provide efficient solutions and help improve customer satisfaction. I thrive in dynamic environments and love tackling new challenges. I'm eager to continue growing and applying my skills to a customer-centric role.
• Managed truck fleet and drivers, ensuring efficient route planning and timely deliveries.
• Oversaw stock control, maintaining accurate inventory levels and minimizing waste.
• Coordinated dispatch operations, optimizing workflow for smooth distribution.
• Ensured compliance with health, safety, and transportation regulations.
• Collaborated with suppliers and vendors to streamline supply chain logistics.
Key Achievements:
• Managed daily kiosk operations, ensuring excellent customer service and efficient sales transactions.
• Operated the till, handling cash and card payments while assisting customers with purchases.
• Handled office administration, including record-keeping, order processing, and supplier coordination.
• Maintained stock levels, overseeing inventory control and restocking as needed.
• Assisted with basic accounting tasks such as invoicing, expense tracking, and cash flow management.
• Ensured kiosk presentation and compliance with company standards.
Key Achievements:
• Managed daily administrative tasks, ensuring smooth office operations.
• Assisted customers with rental inquiries, bookings, and contract processing.
• Maintained accurate records of rental agreements, invoices, and payments.
• Coordinated fleet scheduling, ensuring vehicle availability and timely maintenance.
• Handled correspondence, answering calls and emails professionally.
• Managed office supplies and maintained an organized work environment.
Key Achievements:
• Improved customer service by streamlining the rental process.
• Enhanced record-keeping accuracy, reducing errors in contracts and payments.
• Supported fleet efficiency by ensuring timely maintenance and availability.
• Strengthened office organization, improving workflow and productivity.
• Assisted customers in selecting automotive parts and accessories .
• Managed sales transactions and processed payments using the POS system.
• Maintained stock levels, ensuring availability of key products and parts for customers.
• Ensured the workshop area was organized and safe for both staff and customers.
• Supported the team in handling inquiries and resolving customer concerns.
Key Achievements:
• Increased customer satisfaction by providing personalized product recommendations.
• Contributed to efficient stock management, reducing product shortages.
• Developed strong customer service and sales skills in an automotive environment.
• Assisted in improving store organization, ensuring a smoother customer experience.