Summary
Work History
Education
Skills
Languages
Timeline
Barista

Josha Dube

Bulawayo

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Work History

Barista

Kuumba
04.2024 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.

Education

Professional Barista - Coffee Expect

Milton High School
Bulawayo
12.2023

Skills

  • Coffee expertise
  • Table Bussing
  • Espresso machine operation
  • Up-selling

Languages

French
Beginner (A1)

Timeline

Barista

Kuumba
04.2024 - Current

Professional Barista - Coffee Expect

Milton High School
Josha Dube