Jones Mwiza
Kalumbila
Summary
Goal-oriented Administrator dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
26
26
years of professional experience
Work History
Admissions Officer
Educore Services
06.2014 - Current
- Meet with prospects and guardians to answer questions, discuss academics and provide tours.
- Follow up immediately when prospects reach out to quickly resolve concerns.
- Participate in open houses to offer details on class size, activities and student-to-staff ratios.
- Collaborate with admissions team to determine optimal processes for reviewing applications.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
- Implemented recruitment methods designed to increase application pool within targeted areas.
- Implemented strategies to increase student recruiting, engagement and retention.
- Responsible for overseeing and managing the complete admissions cycle.
- Track admissions’ information in an accurate and timely manner, including expressions of interests, visits, registrations, assessments, scholarships and enrolments
- Initiating and responding to contact with the school by prospective parents as required
- Keep all documentation up to date in a searchable and auditable form
Assistant Telecoms Officer
Zamtel
08.2005 - 09.2007
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Assisted cashiers with processing customer payments and documenting orders.
- Input vendor payments and updated accounts to reflect new balances.
- Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
Quality and Production Supervisor
Kabwe Industrial Fabrics
01.2003 - 04.2005
- Coordinated with other departments to maintain smooth and efficient product flow.
- Managed team of 85 production workers, overseeing productive production processes and meeting all deadlines.
- Established clear priorities and production quality standards.
- Evaluated existing production processes and identified areas for improvement.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Managed internal operational standards and productivity targets.
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
- Reviewed customer feedback and developed strategies to improve product quality.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Cultivated professional working relationships with peers and supervisors.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Oversaw loading and unloading of packages in warehouse.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Resolved issues quickly to maintain productivity goals.
Production Supervisor
Polythene Products Zambia Limited
09.1997 - 12.2002
- Resolved issues quickly to maintain productivity goals.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform daily tasks.
- Evaluated existing production processes and identified areas for improvement.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Managed internal operational standards and productivity targets.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
- Reviewed customer feedback and developed strategies to improve product quality.
- Supervised ongoing daily production phases.
- Implemented policies and standard operating procedures for continuous improvement.
- Kept accurate and detailed records of personnel progress and productivity.
Education
MBA - Finance
Copperbelt University
Kitwe12.2024
BBA - Business Administration
Copperbelt University
Kitwe04.2022
Diploma in Production Management - Production Mangement
Evelyn Hone College
Lusaka12.1996
Certificate in Accounts - Certificate in Telephone Sales And Accounts
Zamtel College
Ndola06.2006
Skills
- New Business Opportunities
- Account Management
- Customer Relations
- Managing Multiple Tasks
- Calendaring
- Closing Sales
- Critical Thinking
- Computer Proficiency
- Administrative and Office Support
- Business Development Understanding
- Report Preparation
- Data Evaluation
- Balance Reconciliations
- Financial Management Procedures
- Cross-Functional Collaboration
- Quality Assurance Controls
- Strategic Planning
- Performance Evaluations
- Master Scheduling
- Strong Leadership Abilities
- Operations Management
- Numerical Controls Understanding
- Employee Performance Reviews
Additional Information
I am the General Secretary for Trident Football Club. The Team was recently promoted to Zambia's top flight football league.
Hobbies
Watching Soccer
Reading
Watching movies
Meeting new people
Referees
Mr. Wikus Botha
Trident Prep Solwezi
Cell: 0964841380
Email: Wikus.Botha@educoreservices.com
Mrs. Vallery Lungu
Sentinel Kalumbila School Head
Cell: 0961973707
Email: vallery.lungu@sentinel-kalumbila.com
Timeline
Admissions Officer
Educore Services
06.2014 - Current
Assistant Telecoms Officer
Zamtel
08.2005 - 09.2007
Quality and Production Supervisor
Kabwe Industrial Fabrics
01.2003 - 04.2005
Production Supervisor
Polythene Products Zambia Limited
09.1997 - 12.2002
MBA - Finance
Copperbelt University
BBA - Business Administration
Copperbelt University
Diploma in Production Management - Production Mangement
Evelyn Hone College
Certificate in Accounts - Certificate in Telephone Sales And Accounts
Zamtel College
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