Motorsports
Johan Chris Eddy Constant
Port Louis,PL
Summary
With a rich background in the Financial sector, I've cultivated a diverse skill set across various roles. My education in Wealth and Investment Management from The Chartered Institute for Securities & Investment (The CISI) serves as a strong foundation, enabling me to thrive in the dynamic landscape of the financial industry.
My enthusiasm for connecting with people and stakeholders is underscored by excellent communication and interpersonal skills. Moreover, my robust analytical and problem-solving abilities empower me to swiftly acquire and apply new skills, contributing to enhanced productivity and performance. Eager for continuous learning and growth, I am excited about the promising career journey that lies ahead.
Overview
10
10
years of professional experience
Work History
Business Analyst
MCB Capital Markets Ltd
08.2023 - Current
- Streamlined cross-functional collaboration , ensuring clear communication to improve project management and timely delivery.
- Conducted gap analyses to identify inefficiencies in systems and processes, driving optimization and cost-saving initiatives.
- Led business process improvements , enhancing operational workflows through data-driven recommendations for increased efficiency.
- Defined and communicated business requirements , ensuring alignment with software development teams for successful project execution.
- Developed detailed documentation to support training initiatives, facilitating smooth employee adoption of new systems and procedures.
- Performed impact analyses , assessing effects of new projects or changes on the organization to inform strategic decisions.
- Partnered with stakeholders to identify and implement process innovations , driving continuous improvement and organizational growth.
- Provided dedicated support to three core business units , delivering tailored solutions that aligned with organizational goals.
Assistant Relationship Manager
Bank One Limited
02.2023 - 08.2023
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service
- Built and maintained relationships with new and existing clients while providing high level of expertise
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
- Assisted clients with their payments and foreign currency needs.
Senior Client KYC Analyst
Apex Group Centralisation Services Ltd
05.2022 - 02.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Determined customer risk ratings based on analysis and research findings
- Partnered with client-facing teams to collect legal documents and associated information for regulatory and internal policies
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review for prospective and existing customers
- Researched and interpreted corporate documentation to determine business and ownership structure
- Accomplished multiple tasks within established timeframes
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Corporate Registry Support
MCB Capital Markets Ltd
03.2017 - 05.2022
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Led various corporate actions and analyzed data to identify opportunities for improvement
- Developed and maintained courteous and effective working relationships
- Offered friendly and efficient service to all customers, handled challenging situations with ease
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Collaborated with stockbrokers, wealth managers, custodians and many other participants to achieve customer satisfactions
- Prepared and attended several Shareholders/Bondholders meeting including the Special Meeting of an Issuer in 2018 where their merger was approved
- Revamped KYC & consent forms, shares certificates and organizational structure of the department.
Bank Teller
The Mauritius Commercial Bank Limited
04.2015 - 03.2017
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
- Processed customer transactions promptly, minimizing wait times
- Identify customer needs and cross-sell opportunities, establish trust and refer to appropriate line of business.
Intern
MCB Registry & Securities Ltd
01.2015 - 02.2015
- Learned the basics of the Financial Services sector and how to communicate effectively with colleagues and customers even under pressure
- Handled one of the two Customer Service Desks during the Rights Issue of a major hotel industry player and helped with the back-office reconciliation daily
- Analyzed problems, identified solutions and made decisions.
Education
Certificate - Wealth & Investment Management
Chartered Institute For Securities & Investment
London07.2021
Certificate - Investments and Securities
Chartered Institute For Securities & Investment
London05.2019
Higher School Certificate -
Saint Andrew's School
Mauritius12.2014
Skills
- Upselling products and services
- Multitasking and prioritization
- Courteous with strong service mindset
- Verbal and written communication
- Creative problem solving
- Understanding customer needs
- Calm and professional under pressure
- Excellent attention to detail
Personal Information
- NIC: C070695350049D
- Date of Birth: 06/07/95
- Driving License: A328401
Hobbies and Interests
- Motorsports
- Hiking
- Foody
- Music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CulturePaid sick leaveHealthcare benefitsInterests
Hiking
Foody
Music
Quote
Embarking on life's voyage as a Man of Fortune, chasing destiny's whispers to unveil my hidden treasures.
Henry Avery
Software
Microsoft Office
MIRO
Atlassian
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Timeline
Business Analyst
MCB Capital Markets Ltd
08.2023 - Current
Assistant Relationship Manager
Bank One Limited
02.2023 - 08.2023
Senior Client KYC Analyst
Apex Group Centralisation Services Ltd
05.2022 - 02.2023
Corporate Registry Support
MCB Capital Markets Ltd
03.2017 - 05.2022
Bank Teller
The Mauritius Commercial Bank Limited
04.2015 - 03.2017
Intern
MCB Registry & Securities Ltd
01.2015 - 02.2015
Certificate - Wealth & Investment Management
Chartered Institute For Securities & Investment
Certificate - Investments and Securities
Chartered Institute For Securities & Investment
Higher School Certificate -
Saint Andrew's School
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