Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
References
Languages
Timeline
Generic

JLM Guillaume BOUIC

Floréal 74100, Mauritius

Summary

Accomplished senior insurance executive with over 24 years of experience in leading multi-channel business development, distribution strategies, and operations within both broking and insurance sectors. Highly skilled in driving business growth, optimizing performance, and fostering strategic partnerships. Demonstrated success in managing diverse portfolios, growing retail and SME segments, and executing business strategies that consistently exceed financial targets. Proven ability to lead cross-functional teams, develop innovative products, and establish key industry relationships across both local and regional markets. Seeking a senior or C-suite leadership role in Africa to leverage my expertise in driving insurance market growth, digital transformation, and organizational development.

Overview

24
24
years of professional experience

Work History

Senior Manager – Business Development & Distribution (Retail & SME)

SWAN Insurance
Port Louis
01.2019 - Current
  • Leading business development and distribution strategy for SWAN’s retail and SME segments, delivering innovative growth solutions through multi-channel networks (brokers, bancassurance, agents, affinity partners, and direct sales).
  • Spearheaded +30% business growth across retail and SME portfolios, achieving significant revenue increases while maintaining client retention at 88%.
  • Oversaw a portfolio worth MUR 1.1B, serving over 14,000 clients, with a focus on relationship management and service excellence.
  • Led a team of 70+ professionals, driving high levels of productivity, collaboration, and service delivery.
  • Implemented digital solutions and performance metrics, improving sales conversion rates by 20% over 3 years.
  • Directed strategic product development for health and SME offerings, generating +16% growth in new business GWP.
  • Regularly presented reports and budget forecasts to the Board and Executive Committee, ensuring alignment with organizational goals.
  • Acted as a key representative at industry forums, enhancing SWAN’s presence and fostering strategic partnerships.

Senior Manager – Health, Corporate Segment

SWAN Insurance
Port Louis
12.2016 - 01.2019
  • Responsible for managing corporate health insurance offerings, driving growth and product development to meet the needs of large businesses.
  • Achieved +14% annual growth in corporate health and retail insurance lines through tailored solutions and strong client relationships.
  • Collaborated with cross-functional teams to ensure seamless integration of new health products and solutions into the market.
  • Strengthened key corporate partnerships, securing long-term contracts with top-tier clients and improving retention rates.

General Manager (Founder)

PALAOS LTD
Port Louis
02.2009 - 11.2016
  • Founded and grew an independent insurance brokerage to a MUR 90M GWP business. Managed all operational aspects, including sales, HR, marketing, and compliance.
  • Successfully grew a diversified client base of 180+ accounts with a lean team of 9, providing comprehensive insurance solutions.
  • Built and retained strong relationships, maintaining high levels of customer satisfaction and repeat business.
  • Directed the firm’s strategic direction and financial growth, leading it through several stages of market expansion.

Manager

GRAS SAVOYE BROKERS & CONSULTANTS LTD
Port Louis
03.2005 - 01.2009
  • Managed corporate client portfolios, delivering tailored risk management and insurance solutions to businesses across various sectors.
  • Delivered high-value advisory services to over 750 corporate clients, totaling MUR 350M GWP.
  • Acted as Country Manager for Willis (global brokerage), managing cross-border accounts and client relationships.
  • Enhanced client retention by developing customized risk solutions and providing global industry insights.

Assistant Manager

SWAN Insurance Co. Ltd
Port Louis
07.2001 - 02.2005
  • Supported corporate client management, renewals, and strategic servicing of key accounts, while strengthening market position in various sectors.
  • Managed 100+ corporate accounts worth MUR 460M, overseeing renewals and strategic account management.
  • Developed client-centric solutions for industries like textiles, hospitality, and agro-industrial, improving satisfaction and renewal rates.

Education

Chartered Insurer (CI) -

The Chartered Insurance Institute (CII)
UK
01.2005

ACII -

London Guildhall University
UK
01.2001

Bcom -

Curtin University of Technology
Perth, Western Australia
12.1998

Skills

  • Executive Leadership
  • Strategy Execution
  • Business Growth
  • Insurance Product Development
  • Sales Strategy
  • Distribution Management
  • Cross-functional Team Leadership
  • Stakeholder Management
  • Relationship Management
  • Digital Transformation
  • Performance Metrics
  • Budget Oversight
  • Client Retention
  • Portfolio Growth
  • Market Expansion
  • Regional Leadership

Websites

Hobbies and Interests

  • Golf
  • Travel
  • Reading

References

Available upon request.

Languages

  • English, Fluent
  • French, Native

Timeline

Senior Manager – Business Development & Distribution (Retail & SME)

SWAN Insurance
01.2019 - Current

Senior Manager – Health, Corporate Segment

SWAN Insurance
12.2016 - 01.2019

General Manager (Founder)

PALAOS LTD
02.2009 - 11.2016

Manager

GRAS SAVOYE BROKERS & CONSULTANTS LTD
03.2005 - 01.2009

Assistant Manager

SWAN Insurance Co. Ltd
07.2001 - 02.2005

Chartered Insurer (CI) -

The Chartered Insurance Institute (CII)

ACII -

London Guildhall University

Bcom -

Curtin University of Technology

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JLM Guillaume BOUIC