Jivan Parajuli
Waiter
Quatre Bornes ,Mauritius
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Waiter
Nando's
, Mauritius
11.2018 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to help customers make food choices.
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Arts - Tourism And Hospitality Management
04.2019 - Current
High School Diploma -
04.2001 -
Skills
Tableside Service
Cash handling
Guest seating arrangements
Food station setup
Order accuracy
Accurate money handling
Upselling techniques
Timeline
Amity Institute of Higher Education - Bachelor of Arts, Tourism And Hospitality Management
04.2019 - Current
Waiter - Nando's
11.2018 - Current
Reliance International Academy - High School Diploma,
04.2001 -