Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic
JEFFREY FREDERIC JEREMY RETY

JEFFREY FREDERIC JEREMY RETY

Summary

Results-driven Recovery Officer with over 14 years of diverse experience in banking, debt recovery, credit analysis, and client relationship management. Developed skills in high-pressure environment focusing on crisis intervention and conflict resolution. Transitioning into new field with solid foundation in effective communication and maintaining confidentiality. Seeking opportunities to leverage these skills to drive positive results in different professional setting.

Overview

14
14
years of professional experience

Work History

Recovery Representative

MCB Leasing (Ex-Finlease Co Ltd)
07.2019 - Current
  • Manage inspections and recover debts from delinquent portfolios across various asset types.
  • Handle repossessions and represent the company in court proceedings.
  • Analyze credit files to recommend tailored recovery strategies.
  • Collaborate on provisioning reports and monitor SME debtor portfolios.

Recovery Officer

MCB Microfinance
10.2017 - 07.2019
  • Led the recovery process for clients in arrears, restoring communication and encouraging repayment.
  • Pioneered the development of recovery standards and procedures.
  • Conducted extensive fieldwork with clients from diverse industries across Mauritius.
  • Prepared legal documentation and collaborated with law firms.
  • Analyzed delinquency trends to mitigate future risks.

Relationship Officer

MCB Microfinance
07.2016 - 10.2017
  • Supported Relationship Managers in servicing client portfolios.
  • Evaluated businesses and assessed client creditworthiness.
  • Ensured post-disbursement monitoring and engaged in early recovery actions as needed.

Customer Service Representative

Bank One Limited
05.2011 - 06.2016
  • Handled cash operations and daily banking tasks with accuracy and timeliness.
  • Addressed customer complaints and provided cross-selling of financial products.
  • Temporarily served as Acting Branch Supervisor during supervisory absences.

Salesman

J&J Le Maire Co. Ltd
02.2011 - 05.2011
  • Delivered exceptional customer service, maintaining strong relationships with local and international clients.
  • Ensured accurate, prompt communication and service delivery.

Education

Postgraduate Diploma - Risk Management

MANCOSA (Management College of Southern Africa)
07-2024

BSc (Hons) - Financial Services

University of Mauritius
06.2016

Higher School Certificate - undefined

Saint Mary’s College

School Certificate - undefined

Dr. James Burty David SSS (formerly Bell Village State Secondary School)

Skills

  • Debt Recovery & Negotiation
  • Credit Analysis & Risk Management
  • Legal Compliance & Court Representation
  • Asset Evaluation & Repossession
  • Client Relationship Management
  • Field Operations & Portfolio Monitoring
  • Conflict Resolution & Communication
  • Financial Services & Operations
  • Team Leadership & Process Development

ADDITIONAL INFORMATION

  • Fluent in English and French
  • Holds a valid driver’s license
  • Known for punctuality, adaptability, and a strong sense of team spirit
  • Proactive and self-motivated with a solutions-oriented mindset

Timeline

Recovery Representative

MCB Leasing (Ex-Finlease Co Ltd)
07.2019 - Current

Recovery Officer

MCB Microfinance
10.2017 - 07.2019

Relationship Officer

MCB Microfinance
07.2016 - 10.2017

Customer Service Representative

Bank One Limited
05.2011 - 06.2016

Salesman

J&J Le Maire Co. Ltd
02.2011 - 05.2011

BSc (Hons) - Financial Services

University of Mauritius

Higher School Certificate - undefined

Saint Mary’s College

School Certificate - undefined

Dr. James Burty David SSS (formerly Bell Village State Secondary School)

Postgraduate Diploma - Risk Management

MANCOSA (Management College of Southern Africa)

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JEFFREY FREDERIC JEREMY RETY