Dynamic administrative professional with extensive experience at MEP Engineering Ltd, excelling in financial reporting and client relations. Proven ability to streamline invoice processing and enhance team collaboration. Adept at utilizing Microsoft Excel for data management while delivering exceptional customer service and fostering strong relationships across departments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Manser Saxon Contracting Ltd
IBL Complex, Riche Terre
09.2024 - Current
Facilitated communication between different departments within the organization.
Knowledge in split units, VRV System & Chiller.
Prepared & processed proforma invoices for maintenance and servicing department.
Recording client complaints for AC installation and servicing in a specific call list shared among technical engineers.
Prepared & coordinated with clients for their yearly maintenance agreements & renewal agreements.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Compiled data from various sources into organized reports for review by management team.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Processed invoices for payment using accounting software applications.
Developed and maintained filing systems for confidential documents and records.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Follow up overdue payments with individual clients regarding servicing for split units.