Hi, I’m
JEAN YANN LEONARDO Souci
VACOAS,Mauritius
Summary
Energetic individual seeks opportunity in entertaining role to build upon experience and confidence in public performance. Strong work ethic and commitment to mucking in with varied tasks according to changing demands. Talented entertainer with experience in children and young adult entertainment roles. Skilled in show planning for smooth performance preparation and delivery. Motivated and proactive to complete required tasks with enthusiasm. Passionate Entertainer with experience delivering fun, engaging performances for children and adults. Collaborative team player, aiding positive morale and motivation. Flexible and proactive to provide adaptable, hands-on support in performance preparations and clean-ups. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Passionate entertainer with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
5
years of professional experience
6
years of post-secondary education
Work History
CLUB MEDGrand Baie
CHILD AND TEENAGER ENTERTAINER
10.2023 - Current
Job overview
- Developed fun, engaging learning experiences for children of varying ages.
- Kept groups entertained with engaging and interactive performances.
- Interacted with guests with personable stage presence and showmanship abilities.
- Performed with energy and enthusiasm to fully engage audiences.
- Showcased skills and abilities to impress customers and exceed their expectations.
- Improvised in front of live audiences to navigate unexpected situations.
- Memorised routines for professional performances.
- Created hype and enthusiasm among audience members for maximum enjoyment.
- Handled feedback well, incorporating suggestions to improve performances.
- Communicated safety rules to audiences to minimize risk.
- Coordinated with local groups and individuals to execute collaborative creative projects.
- Supervised set up of performances spaces to prepare for shows.
- Gave performances in front of crowds of up to 500
- .
MSC CRUISE SHIPMediterrean Sea
Hotel cleaner
10.2022 - 06.2023
Job overview
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Vacuumed and dusted reception areas and walkways.
- Polished glass, mirrors and metal items to attractive shine.
- Sanitised bathrooms to uphold strict hygiene and infection control procedures.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Vacuumed carpeted areas and mopped hard floors.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
- Delivered outstanding service to boost customer retention and referrals.
- Achieved spotless results within working timeframes to meet client needs.
- Implemented deep cleaning techniques to promote guest health and safety.
- Used correct procedures to clean floors, communal areas and work spaces.
- Delivered extra linen and toiletries to meet guest needs.
- Followed health and safety standards governing correct use of chemicals.
- Thoroughly disinfected hotel areas in line with COVID-19 protocol.
IBLCurepipe
Sales assistant
07.2019 - 02.2021
Job overview
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Assisted customers in locating specific items to boost satisfaction.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Maintained knowledge of products and features to provide recommendations to customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
BODECOR LTDCUREPIPE, MAURITIUS
Sales assistant
12.2018 - 07.2019
Job overview
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Tagged products quickly and accurately with price tags and stickers.
Education
IMPERIAL COLLEGEForest Side, Plaines Wilhems District
GCSEs from Travel and tourism
01.2013 - 10.2018
Skills
- Flexible
- Confident communicator
- Singing
- Solo performing
- Self-publicity
- Creative leadership
- Dancing
- Stage presence
- Performance evaluation
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Languages
English
Advanced (C1)
French
Proficient (C2)
SPANISH
Beginner
Affiliations
- SPORTS, SINGNING AND DANCING ARE MY HOBBIES BUT HAVING FUN WHILE DOING THE JOB IS MORE IMPORTANT THAN ALL
Timeline
CHILD AND TEENAGER ENTERTAINER
CLUB MED
10.2023 - Current
Hotel cleaner
MSC CRUISE SHIP
10.2022 - 06.2023
Sales assistant
IBL
07.2019 - 02.2021
Sales assistant
BODECOR LTD
12.2018 - 07.2019
IMPERIAL COLLEGE
GCSEs from Travel and tourism
01.2013 - 10.2018
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