Summary
Overview
Work History
Education
Skills
Motivationletter - Content
Certification
Languages
Timeline
Generic
Jean Roland Stephane Pèdre

Jean Roland Stephane Pèdre

No 6, Allée des lycoris, Mahebourg,GP

Summary

Proven track record in enhancing operational efficiency and customer satisfaction across various roles, notably at Atalian Interactive Ltd. Excelled in problem-solving and critical thinking, significantly reducing invoice errors and outstanding debts. Demonstrated exceptional teamwork and communication skills, fostering strong client relationships and achieving ambitious targets.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Teleagent

Atalian Interactive Ltd
10.2021 - Current
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted in the preparation of monthly financial statements by compiling necessary data accurately and efficiently for upper management review.
  • Set up and updated Excel spreadsheets to track financial data.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Reduced invoice errors with meticulous data entry and thorough verification procedures.
  • Strengthened communication skills through regular interactions with others.
  • Gathered, organized and modeled financial data.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Account Clerk

Velogic ltd
11.2018 - 01.2021
  • Ensure timely receipts of payments to and from clients
  • Update of all debtors and Creditors accounts
  • Electronic mailing of statement of accounts to clients as per agreed date
  • Minimising overdue
  • Improving cashflow
  • Sustain existing portfolio of clients by providing the best service
  • Responsible for monitoring and chasing of overseas debtors and creditors for payments, follow up creditors statements of account and support team in achieving set goals and objectives of the Department

Dept Collector

EOS Contentia LTD
06.2016 - 08.2018
  • Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
  • Streamlined debt collection processes for increased efficiency in the workplace.

Dept Collector

BURO 230 LTD
10.2015 - 02.2016
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
  • Streamlined debt collection processes for increased efficiency in the workplace.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
  • Developed strong relationships with clients, fostering trust and facilitating successful account resolutions.
  • Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.

Driver Guide

Solis Indian Ocean Ltd
04.2012 - 08.2014
  • Greetings and transfers of clients
  • Excursions guiding
  • Up Selling of services
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.


Education

Science And Technology

Emmanuel Anquetil State Secondary School
Mahebourg
12-2010

Science And Technology

Emmanuel Anquetil State Secondary School
Mahebourg, GP
12-2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Problem resolution

Motivationletter - Content

I am confident that my past experiences can play a leading role in the way I personally do things i.e. with a friendly and professional attitude. Being employed as an account clerk in the receivables dept.,at Velogic Ltd, my duty was to maintain a good cashflow meanwhile recovering bad debts. Velogic gave me also the opportunity to move in different sectors where I learned different aspects of the job; issuance of invoices, cash balance or account reconciliations. I will obviously be able to add a plus point to the company's actual status while maintaining the quality of service it already delivers. I have a hardworking and determined character and adding to this an adequate training can bring a positive outcome for your company. During my career in different field, I have implemented various techniques which I am sure will be an advantage. Being part of the Account depts. recovery since November 2018, I understand the importance of canvassing new clients as doing the maximum to retain existing ones so as to increase our cash flow and I personally believe that my past experiences will contribute to your company’s expansion. I can be reached anytime via email at stephanepedre@yahoo.com or my cell phone 57161816. Thank you for your time and consideration. I remain at your disposal for an interview at any time convenient to you. Hoping to retain your attention. Stephane Pedre.

Certification

  • Spreadsheet Processing Techniques examination

01∕2002 ‐ 01/ 2002

  • Text Productions Skills examination

01∕2003 ‐ 01/ 2003

  • Word Processing Techniques

06∕2003 ‐ 12/ 2003





Languages

Mauritian Creole
Native language
English
Intermediate
B1
French
Upper intermediate
B2

Timeline

Teleagent

Atalian Interactive Ltd
10.2021 - Current

Account Clerk

Velogic ltd
11.2018 - 01.2021

Dept Collector

EOS Contentia LTD
06.2016 - 08.2018

Dept Collector

BURO 230 LTD
10.2015 - 02.2016

Driver Guide

Solis Indian Ocean Ltd
04.2012 - 08.2014

Science And Technology

Emmanuel Anquetil State Secondary School

Science And Technology

Emmanuel Anquetil State Secondary School
Jean Roland Stephane Pèdre