Jean Lou Rosse
Roches brunes,Mauritius
Summary
Experienced business development professional with strong background in developing successful new business strategies to maximise selling opportunities. Proven success in preparing and delivering winning client proposals and business presentations to Management Level executives.
Customer-oriented, strategic-thinking and meticulous sales professional with over 12 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise on expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Effective at identifying customer needs to deliver solutions. Tactical team builder and energetic strategic planner seeking to leverage an effective background into Retail Strategic business Unit within a dynamic & evolving organization.
My Motto for success is: A Happy Employee brings Happy customers! Leadership is about coaching People for their own success.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Business development manager
Mauritius Commercial bank
Port Louis, Port Louis District
04.2023 - Current
- Implemented marketing initiatives for greater brand visibility.
- Fostered client relationships, leading to increased brand loyalty.
- Unveiled new revenue streams through diversification strategies.
- Identified market trends, resulting in enhanced product offerings.
- market share increased by more than 1% in 6 months of business activity
- Creation of Marketing campaigns for Retail
- Market analysis and potential partnership research with promoters
- Actor in "Project Financing" in collaboration with Corporate SBU for setting up financial structures for the acquisition of lots in real estate projects
- Creation of a middle office for retail
- Products development - last one Container House
- Review Risk parameters for better competitiveness to grab market share
- Collaboration with MCB Overseas banks such as Seychelles & Madagascar for Retail Strategy implementation
- Presentation to International Banks in Africa to guide & coach Management team about Retail Strategy
Regional Manager
Mauritius Commercial Bank Ltd
Grand Baie, Riviere du Rempart District
04.2021 - 03.2023
- Implemented cost-saving measures, significantly reducing operational expenses
- Coordinated with other departments and Retail Strategic Office for smooth business operations.
- Achieved efficiency by streamlining regional operations.
- Developed strategies for entire Retail SBU for optimal market penetration particularly on home loan
- Creation of "laboratory" to instill continuous thinking on process efficiency
- Strategy implemented to meet target for first time in Grand Bay region since 3-4 years.
- Cultivated culture of continuous learning within Team members, encouraging professional development.
- Tracked key performance metrics to identify areas requiring improvement.
- Fostered positive work environment, boosting employee morale.
- Enhanced team's performance with regular coaching and feedback.
Main Branch Manager
Mauritius Commercial bank Ltd
rose hill, Mauritius
12.2019 - 04.2022
- Led team meetings to foster communication and collaboration.
- Coordinated with other branches for seamless service delivery.
- Organised local marketing activities, boosting brand visibility within community.
- Outbound presentation to Corporate Bodies to grab market share
- Conducted regular performance reviews for continuous employee development.
- Led the resource planning for optimal service during Pandemic 2012 & 2022
- Led efficiency program on credit value chain while managing the Main branch and sales performance of Rose Hill region.
Branch Manager
Mauritius Commercial bank Ltd
Phoenix, Curepipe
04.2013 - 03.2015
- Provided excellent customer service, securing client loyalty.
- Implemented new training programmes for improved staff performance.
- Led team meetings to foster communication and collaboration.
- Managed daily operations to ensure smooth running of the branch.
- Built partnerships with local businesses fostering community relations.
- Liaised with clients, resulting in strong relationships and repeat business.
- Resolved customer complaints swiftly, maintaining company's reputation.
- Achieved 25% of sales performance above target in 1 year for the branch
Education
Certificate of Higher Education - Science and IT
Lycee labourdonnais
Curepipe/Mauritius 09.1988 - 06.1989
Degree in web development - Web Development
Pentasoft India
Mauritius 05.2002 - 06.2004
Master I - Business & finance and International Trade (separate module)
IAE De Poitiers
Mauritius/France 06.2019 - 10.2021
Skills
- Microsoft office mastery
- Adaptability to market changes
- Leadership aptitude
- Resilient to pressure
- Strategic prospecting
- Customer relationship management software
- Process Improvement
- Digital marketing
- B2B client management
- Strategic decision-making
- Sales pipeline management
- Sales trend analysis
- Presentation design
Affiliations
- Coach of a footfall team
- love to learn to improve my knowledge
- love sharing my knowledge with my Collaborators
- my coaching is about making my Collaborator not only to jump on opportunities but to create their own opportunities
Timeline
Business development manager
Mauritius Commercial bank
04.2023 - Current
Regional Manager
Mauritius Commercial Bank Ltd
04.2021 - 03.2023
Main Branch Manager
Mauritius Commercial bank Ltd
12.2019 - 04.2022
Master I - Business & finance and International Trade (separate module)
IAE De Poitiers
06.2019 - 10.2021
Branch Manager
Mauritius Commercial bank Ltd
04.2013 - 03.2015
Degree in web development - Web Development
Pentasoft India
05.2002 - 06.2004
Certificate of Higher Education - Science and IT
Lycee labourdonnais
09.1988 - 06.1989
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