Jean Dany Ricardo BOOLAUCK
Accacia, Rodrigues
Summary
Performance-oriented Bank Branch Manager with expertise in branch operations, customer retention, and profit maximization. Skilled in leading teams, enhancing employee workflows, and improving processes to achieve business goals. Active in community service, serving as President of the Rotary Club of Rodrigues (2023-2024) and participating in the finance committee for the ordination of Bishop Monseigneur Moura in March 2024 and actually member of the Conseil Economique du Vicariat Apostolique de Rodrigues.
Overview
21
21
years of professional experience
Work History
Branch Manager
Absa Bank Mauritius Ltd
02.2021 - Current
- Coached and built a team by providing constructive feedback
- Developed strategies that increased branch profitability by six times over two years
- Managed recruitment, ensuring operational compliance and policies adherence
- Promoted in May 2023 to B4 grade
- Achievements:
Green Audit for two consecutive years
Increased branch total assets by 46%
Organized client events and team-building activities
Prestige Banker
Barclays Bank Mauritius Ltd
09.2015 - 02.2021
- Managed portfolios for retail and business banking clients
- Bank signatory and key custodian for the branch
- Trained colleagues and acquired new merchants for POS
- Achievements:
Expanded retail portfolio by 175%
Grew business banking portfolio
Enhanced mortgage loan processes for the branch
Contributed to the revival of the Barclays brand in Rodrigues
Bank Officer
SBM Bank (Mauritius) Ltd
09.2012 - 09.2015
- Loan Officer and assistant AML/CFT officer
- Relationship manager for corporate clients
- Achievements:
Achieved 125% of annual targets
Boosted branch performance by 15%
Clerical Officer
SBM Bank (Mauritius) Ltd
11.2004 - 09.2012
- Teller and airport counter duties
- Customer service representative and POS installation and maintenance
Clerical Officer
Rodrigues Regional Assembly
07.2003 - 11.2004
- Managed internal control at the local NTA office and prepared payment vouchers
Education
High School - Science
Le Chou College
11.2022
School Certificate - Science with Accounting
Le Chou College
10.2000
Skills
- Sales Leadership
- Communication skills
- Strategic Thinking
- Customer Service
- Interpersonal Skills
- Relationship Building
- Coaching and Mentoring
Hobbies
- Fishing
- Hiking
- Cooking
Timeline
Branch Manager
Absa Bank Mauritius Ltd
02.2021 - Current
Prestige Banker
Barclays Bank Mauritius Ltd
09.2015 - 02.2021
Bank Officer
SBM Bank (Mauritius) Ltd
09.2012 - 09.2015
Clerical Officer
SBM Bank (Mauritius) Ltd
11.2004 - 09.2012
Clerical Officer
Rodrigues Regional Assembly
07.2003 - 11.2004
High School - Science
Le Chou College
School Certificate - Science with Accounting
Le Chou College
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