Jean Bruno Donis
Baie du Cap,SA
Summary
Dynamic entertainment supervisor with a proven track record at Tamassa Hotel, excelling in event coordination and guest engagement. Adept at developing innovative programs and training staff, enhancing guest experiences and satisfaction. Strong communicator with a knack for problem-solving, ensuring seamless operations and memorable events.
Creative Entertainment Supervisor known for high productivity and efficient task completion. Specialize in team leadership, event planning, and talent coordination. Excel in communication, problem-solving, and adaptability, ensuring seamless entertainment operations and positive team environments.
Strong leader and skilled professional focused on balancing safety and enjoyment for every activity. Talented in overseeing works, managing records, and supervising schedules to meet business targets. Excellent customer service abilities and attention to detail in all facets of operations.
Overview
24
24
years of professional experience
Work History
Entertainment Supervisor
Tamassa Hotel
Bel Ombre , SA
12.2019 - 10.2024
- Supervised entertainment staff to ensure smooth daily operations and guest satisfaction.
- Coordinated event logistics and schedules to enhance guest experiences at the resort.
- Developed engaging entertainment programs tailored to diverse guest demographics.
Butler and Waiter
Oceania Cruise Ship
USA
07.2012 - 07.2019
- Managed daily household operations and maintained high standards of service.
- Coordinated meal preparations and ensured dietary preferences were met.
- Oversaw inventory management and procurement of household supplies.
Kids & Teens Club Supervisor
Heritage le Telfair
Bel Ombre, SA
02.2008 - 07.2012
- Supervised daily operations within a vibrant club environment.
- Managed staff schedules to ensure optimal coverage during peak hours.
- Coordinated events and activities to enhance guest engagement and enjoyment.
Sport and Leisure Supervisor
Indian Resort Hotel
Le Morne, BL
01.2002 - 01.2008
- Supervised daily operations and workflow in fast-paced retail environment.
- Trained and mentored staff on product knowledge and customer service skills.
- Ensured compliance with safety standards and company policies during shifts.
Attendance Officer
Dinarobin Hotel
Le Morne, BL
07.2000 - 12.2002
Education
Some College (No Degree) - Science
New Eton College
Rose HillSkills
- Event coordination
- Staff supervision
- Guest engagement
- Program development
- Inventory management
- Customer service
- Team building
- Conflict resolution
- Performance evaluation
- Budget management
- Training and development
- Time management
- Communication skills
- Creative direction
- Scheduling and planning
- Entertainment booking
- Guest services
- Customer relationship management
- Self motivation
- Professionalism
- Public speaking
- Event promotion
- Goal setting
- Crisis management
- Entertainment programming
- Problem-solving aptitude
Languages
French
First Language
English
Advanced (C1)
C1
Italian
Intermediate (B1)
B1
Timeline
Entertainment Supervisor
Tamassa Hotel
12.2019 - 10.2024
Butler and Waiter
Oceania Cruise Ship
07.2012 - 07.2019
Kids & Teens Club Supervisor
Heritage le Telfair
02.2008 - 07.2012
Sport and Leisure Supervisor
Indian Resort Hotel
01.2002 - 01.2008
Attendance Officer
Dinarobin Hotel
07.2000 - 12.2002
Some College (No Degree) - Science
New Eton College