Jayanee Cunden

• Coordinated with other departments to enhance customer experience.
• Initiated loyalty programmes for retaining customers.
• Improved customer satisfaction by proactive problem-solving strategies.
• Led the documentation process of all customer interactions, aiding in future reference.
• Enhanced the brand image by delivering exceptional customer services.
• Streamlined customer service procedures, enhancing efficiency.
• Facilitated inter-department collaboration for seamless operations.
• Resolved escalated complaints with diplomacy and tact.

WORK EXPERIENCE

From 2016 until present:

Senior Staff at Carton & Boxes

Job conducted:

• Responsible for the smooth operation of the business
• Health & Safety
• Productivity
• Manning & Discipline

From 2013 to 2016

Job Conducted:

• Floor Manager of ENL Lifestyle (Moka’Z Café Restaurant)

From 2005 to 2013

Job Conducted:

• Manager of Eddie Rocket Restaurant

Duties assigned:

• Assigned the responsibility to look after the restaurant Located in Marsh road, Drodheda Co. Louth
• Oversee a workforce of 25 person
• Control the Human resource management department of the restaurant
• Prepare monthly salaries and bank transfer sheet
• PAYE, NPS & Medical claim preparation and payments.

Eddie Rocket,

Drogheda, Ireland

http://www.eddierockets.ie/locations/drogheda/

From 1995 till 2004

Job Conducted :

• Kids club Manager at Le Telfair Hotel Mauritius

From 1994 till 1995

Job Conducted :

• Primary Teacher in Mauritius

OTHER ADDITIONAL QUALIFICATIONS :

-Well Versed with IT software Excel, Word, Power Point, and Outlook.

LIKINGS

Converse , Discourse , Gregarious

REFERENCES :

Referee 1

- Dolores O’Neil

- Manager of Eddie Rocket

- Drodheda

- Tel: 0419803563

Referee 2

- Richard Stedman

- GM of ENL Lifestyle

- Bel Ombre

- Tel: 23054991123