Summary
Overview
Work history
Education
Skills
Custom
Languages
Timeline
OfficeManager

Janakbhai Rohitbhai Patel

VACOAS,MAURITIUS

Summary

A bright, talented, and hard-working individual with a friendly personality and the ability to work as part of team. Possessing excellent communication, collaboration, and interpersonal skills with proficiency in grasping new concepts quickly & utilizing them in an effective manner. Also abilities in handling multiple priorities with a bias for action and a genuine interest in personal and professional development. Training professional champions staff development by facilitating high quality sessions and workshops. Empowers adult learners and responds to changing organisational needs. Evaluates and improves training plans for maximum relevancy and impact.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work history

Proprietor

IMPERIA CONSULTANCY
, India / Mauritius
08.2014 - Current
  • Compared carrier terms and fees to determine most cost-effective service.
  • Organised licences to move [Type] goods into or out of country territory.
  • Negotiated multi-stage transport services for international shipments.
  • Followed correct customs clearance procedures for exporting and importing goods.
  • Created and communicated clear, detailed itineraries ahead of travel.
  • Researched accommodation options to provide choices for varying tastes and budgets.
  • Monitored flight costs and demand to achieve best-possible prices.
  • Advised customers on specific visa and passport requirements.
  • Determined exact customer requirements and recommended destinations to suit.
  • Liaised with local operators to promptly resolve travel restrictions and delays.
  • Utilised business travel expertise to design cost-effective corporate trips.
  • Verified customer passports and documentation to travel.
  • Applied positive customer service approach to increase satisfaction levels.

Education Trainer

IMS Ahmedabad
Ahmedabad, India
02.2019 - 11.2022
  • Researched market trends and competitor activities to strengthen development plans.
  • Delivered instruction across various topics, integrating audio-visual presentations and training materials.
  • Implemented research findings and client feedback to improve programme material and delivery.
  • Prepared training materials and supplemental aids to support employee comprehension.
  • Developed online and accessible support to improve employee growth opportunities.
  • Developed effective training manuals, modules and teaching aids.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Company assistance

Jalaram Money Transfer & Parcel Service
London
01.2013 - 06.2013
  • Conformed letters, emails and forms to office standards and corrected colleagues' work.
  • Processed incoming and outgoing parcels and correspondence for staff.
  • Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
  • Maintained updated spreadsheets with metrics for tracking and reporting.

Team Member on shop floor

Tesco Extra
Earls Court, London
10.2011 - 01.2013
  • Prioritised tasks to contribute to seamless team workflows and reduce impact of obstacles.
  • Addressed group behavioural issues and promote fun, safety and inclusivity.
  • Helped to prepare and plate food orders for quick service.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.

Cashier & team member for customer service assistant

Cost Cutter Franchises
London
11.2009 - 03.2011
  • Assessed notes and vouchers to determine validity and decrease fraudulent activities.
  • Assisted customers to locate obscure items on shop floor.
  • Recommended products and services to customers based on requirements.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.

Education

Master of Business Administration - General

Worchester University
United Kingdom
04.2012 - 04.2013

Bachelor of Business Administration - General

Worchester University
United Kingdom
04.2009 - 03.2012

12th - Commerce

Gujarat State Board
India
06.2008 - 03.2009

Skills

  • High Standards of Personal Presentation & customer service
  • Experience of serving large numbers of customers
  • A great team player
  • Ability to work well within a busy, often fast-paced environment
  • Keen to learn and develop new skills
  • Good assistance with no complaint
  • Smart appearance
  • Helpful nature
  • Professional Personality
  • Coaching and mentoring
  • Classroom experience

Custom

D.O.B :  25TH Aug. 1988

Age.:    34

Height:    5.11"

Weight:  90 kg

Nationality:    INDIAN 

Maritial Status:  Married 


Languages

English
Fluent
Hindi
Fluent
Gujarati
Native

Timeline

Education Trainer

IMS Ahmedabad
02.2019 - 11.2022

Proprietor

IMPERIA CONSULTANCY
08.2014 - Current

Company assistance

Jalaram Money Transfer & Parcel Service
01.2013 - 06.2013

Master of Business Administration - General

Worchester University
04.2012 - 04.2013

Team Member on shop floor

Tesco Extra
10.2011 - 01.2013

Cashier & team member for customer service assistant

Cost Cutter Franchises
11.2009 - 03.2011

Bachelor of Business Administration - General

Worchester University
04.2009 - 03.2012

12th - Commerce

Gujarat State Board
06.2008 - 03.2009

Similar Profiles

Create profile
Janakbhai Rohitbhai Patel