Jaitoon Kainaat KOYROO
Royal Road, Lower Vale,Mauritius
Summary
Experienced Housekeeping professional with strong organizational skills and a background in administrative assistance. Skilled in communication, patience, and maintaining composure under pressure to ensure efficient office operations. Committed to fostering teamwork and driving productivity through meticulous and motivated support.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Housekeeper Room Attendant
Adelga ltd / Maritime hotels/ Beyond services ltd
Malta
06.2022 - 12.2025
- Clean (dust furniture, wash bathrooms and floors) of rooms and common areas with meticulous attention to detail, count dirty and clean linen, reported Maintenance issues, replenished amenities and changing of towels and linens.
Housekeeping coordinator
Royal Palm- Beachcomber (New Mauritius Coastal Road, Grand Hotels ltd)
Bay
08.2018 - 04.2022
- Prepared daily housekeeping Report
- Checked and sorted emails
- Attended phone calls (other departments and from guests) and communicate the information to the supervisors and Housekeeping Manager.
- Assigned rooms to Room attendants on Infor HMS
- Kept meticulous records of guests complaints and requests and did follow ups and courtesy calls.
- Record keeping on excel sheets (departure log, Housekeeper Report, Daily Assignment Report, Daily Guests complaints log, Maintenance snag lists).
- Communicating with front office and other departments for a better service
- Bi Weekly supply requisition on EAMS.
- Doing Daily exceptions on Viper text and correct according to roster and attendance.
Administrative Assistant/ Housekeeping Coordinator
Trou aux Biches Resorts and Spa, Beachcomber- NMH ltd
Trou aux biches
01.2016 - 07.2018
- Attended phone calls
- Preparing Room Attendant’s sheets
- Preparing daily Reports (Arrival list, in-house, departure list and housekeeper report) for supervisors.
- Office duties on excel sheets
Education
Certificate Of Attendance - Introduction To IT- Part 2
RRJ Learning Centre
01.2018 - 10.2018
Certificate Of Attendance - Accounts Clerk Training ( Moving From Acadenia To
APPAVOO BUSINESS SCHOOL
10.2018 - 10.2018
GCE Advanced Level -
Cambridge Internation Examinations (Private)
School Certificate -
Lady Sushil Ramgoolam SSS
TrioletSkills
- Team player
- Fast learner
- Good communication skills
- Customer oriented
- Good organizational skills
- Focused
- Motivated and enthusiastic
- Patient
- Positive attitude
- Polyvalent
- Knowledge of Microsoft (office/word/excel)
- Meticulous
Hobbies and Interests
- Listening to music
- Singing
- Reading books
Languages
French
Advanced
C1
Hindi
Intermediate
B1
Urdu
Intermediate
B1
English
Advanced
C1
Timeline
Housekeeper Room Attendant
Adelga ltd / Maritime hotels/ Beyond services ltd
06.2022 - 12.2025
Certificate Of Attendance - Accounts Clerk Training ( Moving From Acadenia To
APPAVOO BUSINESS SCHOOL
10.2018 - 10.2018
Housekeeping coordinator
Royal Palm- Beachcomber (New Mauritius Coastal Road, Grand Hotels ltd)
08.2018 - 04.2022
Certificate Of Attendance - Introduction To IT- Part 2
RRJ Learning Centre
01.2018 - 10.2018
Administrative Assistant/ Housekeeping Coordinator
Trou aux Biches Resorts and Spa, Beachcomber- NMH ltd
01.2016 - 07.2018
GCE Advanced Level -
Cambridge Internation Examinations (Private)
School Certificate -
Lady Sushil Ramgoolam SSS