Jagadambal Nagapa Chetty
Flacq
Summary
Dynamic Support Officer with a proven track record at Mauritius Revenue Authority, enhancing business processes and forging strong alliances. Excelled in delivering top-quality service by staying abreast of industry trends and leveraging skills in budget management and recruiting. Achieved significant workflow improvements, demonstrating a keen ability for problem-solving and efficient customer support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Support Officer
Mauritius Revenue Authority
07.2007 - Current
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Created, prepared, and delivered reports to various departments.
- Provided remote assistance to customers using screen sharing tools, ensuring efficient issue resolution.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
Education
Bachelor Of Science - Mathematics
Skills
- Recruiting
- Alliance Building
- Budget Management
- Business Processes
Certification
ACCA level 1 and 2
Timeline
Support Officer - Mauritius Revenue Authority
07.2007 - Current
Unisa - Bachelor Of Science , Mathematics
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