ITASHA POORUNSING SHIBLOLL
TBS Lane Triolet
Summary
Over 15 years of experience and a versatile professional having worked in the Tourism, Aviation and Automobile industries. Specialized in Sales & Marketing, PR, Corporate tie-ups and Administrative duties. Well versed with processing of Finance Lease, Insurance, and Dutyfree vehicles. Strong background in Sales & Service and Corporate Affairs. Believes in creating value together with peers.
Overview
16
16
years of professional experience
Work History
Key Account Specialist
Axess Ltd
2024.10 - Current
- Conducted regular account planning sessions with sales teams to prioritize opportunities and align on strategies for achieving revenue targets.
- Mentored junior team members on best practices in key account management, fostering a culture of continuous learning and growth within the organization.
- Optimized product assortment for key accounts based on their specific requirements, driving higher levels of satisfaction among clients.
- Managed a portfolio of top-tier clients such as ENL & Rogers staff while maintaining a high level of service, resulting in increased client satisfaction and repeat business.
Dutyfree Specialist @
Axess Ltd
2020.07 - Current
- Leveraged specialized knowledge to act as subject matter expert within organization for both dutyfree market and tender exercises.
- Developed and implemented specialized procedures for customer service operations and ensured coordination with external partners.
- Collaborated with marketing teams to develop promotional campaigns.
- Serve as key member of the Business Development Unit that sets marketing strategies for the dutyfree market across all brands.
Sales Representative @
Axess Ltd
2018.09 - 2020.07
Relationship Officer @
CIM Finance Ltd
2018.02 - 2018.09
Sales Associate @
National Insurance Company
2017.11 - 2018.02
Sales Executive @
Satguru Travel & Tours
2017.07 - 2017.10
Trainer/ Senior Sales & Marketing Executive @
Flymates Ltd
2017.05 - 2017.06
Sales and Marketing Executive @
Budget Travel
2011.06 - 2016.12
Guest Relation @
Le Meridien
2009.06 - 2011.05
Education
Charles Telfair Institute (CTI)
Skills
- Product knowledge & selling techniques
- Commercial – Automobile & Aviation & Hotel Industry
- PR & Communication
- Leasing Products/ Services and procedures
SKILLS
- New Product Launch
- Insurance products and procedures
- Sales and Marketing
- Tender exercise
Accomplishments
- Emerging Influential Women 2022 -Voluntary & Humanitarian
- Emerging Influential Women 2020 - Media & Communication
- Africa’s Women Leadership Award (December 2019)
- First Runner-Up for Mrs. India Worldwide Mauritius Contest 2017
Timeline
Key Account Specialist
Axess Ltd
2024.10 - Current
Dutyfree Specialist @
Axess Ltd
2020.07 - Current
Sales Representative @
Axess Ltd
2018.09 - 2020.07
Relationship Officer @
CIM Finance Ltd
2018.02 - 2018.09
Sales Associate @
National Insurance Company
2017.11 - 2018.02
Sales Executive @
Satguru Travel & Tours
2017.07 - 2017.10
Trainer/ Senior Sales & Marketing Executive @
Flymates Ltd
2017.05 - 2017.06
Sales and Marketing Executive @
Budget Travel
2011.06 - 2016.12
Guest Relation @
Le Meridien
2009.06 - 2011.05
Charles Telfair Institute (CTI)