ISHIKA BANGALEEA
Summary
Having recently completed my HSC studies and gained valuable hands-on experience through academic projects and internships, I have developed strong skills in teamwork, problem-solving, and time management. Now ready to embark on my career journey, I aim to contribute meaningfully to your organization with my unwavering commitment and drive.
Overview
2
2
years of professional experience
Work History
Clerk
Bank of Baroda
11.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Streamlined account opening procedures by implementing efficient processes, resulting in reduced client wait times.
- Contacted customers as soon as an issue arises to immediately find resolution before problem escalated.
- Interviewed customers to obtain information needed for opening new accounts.
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Contributed to accurate financial reporting by maintaining updated records of investment portfolios and treasury transactions.
Intern
Bank One Limited
08.2023 - 11.2023
- During my internship at Bank One Limited, I got the opportunity to work in several departments such as contact centre, offshore and onboarding
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Intern
ABC Banking Corporation
01.2023 - 02.2023
- Internship Credit Department
- Collaborated with Loan Officers to ensure accurate documentation and compliance with lending regulations.
- Set up files using loan officer checklist and submitted on-time for processing.
- Communicated with customers daily to request information and complete paperwork.
Education
Degree - Business Management
Open University of Mauritius
09.2024
HSC - Higher School Certificate
City College
01.2022
SC - School Certificate
Lady Sushil Ramgoolam State Secondary School
01.2019
CPE -
Sir Harilal Vaghjee Government School
01.2008
Skills
- Ability to work under pressure
- Problem-Solving
- Flexible and Adaptable
- Teamwork
- Good administration skill
- Attentive to details
- Strong work ethic
- Competent Microsoft Office user
- Cash Handling
- Communication Skill
- Telephone Etiquette
Hobbies and Interests
- Reading Books
- Gym
Languages
Mauritian Creole
Native language
English
Proficient
C2
French
Proficient
C2
Hindi
Proficient
C2
Timeline
Clerk
Bank of Baroda
11.2023 - Current
Intern
Bank One Limited
08.2023 - 11.2023
Intern
ABC Banking Corporation
01.2023 - 02.2023
Degree - Business Management
Open University of Mauritius
HSC - Higher School Certificate
City College
SC - School Certificate
Lady Sushil Ramgoolam State Secondary School
CPE -
Sir Harilal Vaghjee Government School
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