Summary
Overview
Work History
Education
Skills
Timeline
Generic
Indranee(SANAM) Khedoo

Indranee(SANAM) Khedoo

Centre De Flacq

Summary

Experienced Head Housekeeper with over few month of leadership in housekeeping operations. Skilled in staff supervision, quality control, and maintaining high cleanliness standards in hospitality settings. Proven ability to manage teams, streamline workflows, and ensure guest satisfaction through attention to detail and efficient service

Overview

11
11
years of professional experience

Work History

Housekeeping Supervisor

Lux belle mare
Costal Road Belle Mare
03.2025 - Current
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Created and implemented daily cleaning schedules for staff members.
  • Responded promptly to maintenance requests from guests or staff members.
  • Conducted regular inspections of all guest rooms,lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes.

Acting Head Housekeeper(Manager)

Lux belle mare
Costal Road Belle Mare
03.2025 - 07.2025
  • Supervise a team of 21 housekeeping staff, ensuring high standards of cleanliness in 174 guest rooms and public areas
  • Train new hires and conduct regular performance reviews
  • Manage housekeeping schedules, daily assignments, and shift coverage
  • Monitor supply inventory, place orders, and control costs
  • Inspect rooms and common areas to ensure compliance with hotel standards
  • Address guest requests and resolve complaints promptly and professionally
  • Assisted in overseeing day-to-day housekeeping operations
  • Maintained detailed records of room status, supplies, and maintenance needs
  • Ensured proper use of cleaning chemicals and adherence to safety guidelines

Departmental Trainer

Lux belle mare
Costal Road Belle Mare
01.2016 - 06.2025
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Recommended changes or improvements in existing training processes as needed.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Explained goals and expectations required of trainees.

Housekeeping Supervisor

Lux belle mare
Costal Road Belle Mare
01.2019 - 03.2025
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
  • Enforced rules and regulations set forth by management regarding health, safety and security policies.

Housekeeping Supervisor

Lux Grand baie
Grand Baie
12.2021 - 02.2022
  • opening lux grand baie

Room Attendant

Lux belle mare
Costal Road Belle Mare
03.2014 - 01.2019
  • Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
  • Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
  • Reported lost-and-found items promptly to the supervisor or manager on duty.
  • Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
  • Ensured that all appliances were in proper working order by testing them regularly.
  • Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.

Room Attendant

The westin turtle bay resort&spa
Balaclava
11.2014 - 03.2015
  • Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
  • Reported lost-and-found items promptly to the supervisor or manager on duty.
  • Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.

Public Area Attendant

The westin turtle bay resort&spa
Balaclava
10.2014 - 03.2015
  • Conducted routine inspections of all public areas to identify potential hazards.
  • Removed trash from waste receptacles on a regular basis.
  • Swept floors in public areas with a broom or vacuum cleaner.
  • Inspected furniture for damage or wear and tear.

Education

Modern College
Flacq

Skills

Staff supervision & team leadership

Scheduling & task delegation

Inventory management & supply ordering

Quality control & cleanliness standards

Training & performance evaluation

Knowledge of cleaning chemicals & safety protocols

Guest service & communication

Time management & attention to detail

Sorting and washing laundry

Timeline

Housekeeping Supervisor

Lux belle mare
03.2025 - Current

Acting Head Housekeeper(Manager)

Lux belle mare
03.2025 - 07.2025

Housekeeping Supervisor

Lux Grand baie
12.2021 - 02.2022

Housekeeping Supervisor

Lux belle mare
01.2019 - 03.2025

Departmental Trainer

Lux belle mare
01.2016 - 06.2025

Room Attendant

The westin turtle bay resort&spa
11.2014 - 03.2015

Public Area Attendant

The westin turtle bay resort&spa
10.2014 - 03.2015

Room Attendant

Lux belle mare
03.2014 - 01.2019

Modern College

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Indranee(SANAM) Khedoo