Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Indira Beedasy Prayag

Indira Beedasy Prayag

Brisee Verdiere

Summary

Proven track record in enhancing customer relations and office management, notably at Kirby. Expert in administrative support and relationship building, I significantly contributed to a positive work environment and streamlined operations. Skilled in file maintenance and office administration, my approach consistently leads to improved efficiency and customer satisfaction. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

8
8
years of professional experience

Work History

Administration Officer

Kirby
01.2019 - 12.2021
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.

Administrative Assistant

Global Steels Ltd
01.2018 - 01.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Travel Consultant

Sai Travel Tours Ltd
11.2014 - 12.2017
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.

Hotel Receptionist

All Seasons London Leyton
04.2014 - 09.2014
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
  • Collected room deposits, fees, and payments.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.

Education

Travel And Tourism - Tourism And Travel Management

IATA Training
Butterwick, London W6 8DL, United Kingdom
12.2015

No Degree -

Amadeus IATA
Southern Africa
07.2015

High School Diploma -

Modern College
Centre De Flacq, Mauritius
11.2013

No Degree -

Modern College
Centre De Flacq, Mauritius
11.2011

Skills

  • Customer Relations
  • Office Management
  • Administrative Support
  • File Maintenance
  • Relationship Building
  • Customer Service
  • Office Administration

Languages

Mauritian Creole
Native language
English
Advanced
C1
French
Intermediate
B1
Hindi
Intermediate
B1

Timeline

Administration Officer

Kirby
01.2019 - 12.2021

Administrative Assistant

Global Steels Ltd
01.2018 - 01.2019

Travel Consultant

Sai Travel Tours Ltd
11.2014 - 12.2017

Hotel Receptionist

All Seasons London Leyton
04.2014 - 09.2014

Travel And Tourism - Tourism And Travel Management

IATA Training

No Degree -

Amadeus IATA

High School Diploma -

Modern College

No Degree -

Modern College
Indira Beedasy Prayag