INASS AMGHAR
BEAU BASSIN
Summary
Strategic Planning Officer known for high productivity and efficient task completion. Skilled in strategic development, urban planning, and policy analysis, with strong problem-solving and critical thinking abilities. Excel in communication, collaboration, and adaptability to ensure successful project outcomes.
Overview
7
7
years of professional experience
Work History
Quality Planning Officer
Woospeak
05.2021 - Current
- Advise management on work organization.
Define the methods and resources needed to manage and monitor deadlines. - Check that the schedules of the various parties involved are compliant, and manage relations and communication between them.
Customer Service Representative
Téléperformance Maroc
09.2018 - 11.2020
- Build customer loyalty by providing personalized advice and services.
- Dealing with difficult customers
Manage the customer portfolio, whose characteristics are determined by marketing segmentation.
Education
Master - Quality Management Audit For Industry And Services
IBN TOFAIL University of Kenitra
Kénitra01.2021
Licence - Economic Management
Mohammed-V University of Rabat
SALA EL JADIDA01.2016
Associate’s Degree - Economics And Management
Mohammed-V University of Rabat
SALA EL JADIDA01.2015
High School Diploma - Experimental Sciences, Specialization in Physics
Outhmane IBN AFFANE High School
01.2013
Skills
- Project management
- Customer relationship management
- Communication strategies
- Team collaboration
- Quality control
- Meeting planning and leadership
Websites
Hobbies and Interests
- Social media
Reading
Integration into the community.
Writing articles.
Timeline
Quality Planning Officer
Woospeak
05.2021 - Current
Customer Service Representative
Téléperformance Maroc
09.2018 - 11.2020
Master - Quality Management Audit For Industry And Services
IBN TOFAIL University of Kenitra
Licence - Economic Management
Mohammed-V University of Rabat
Associate’s Degree - Economics And Management
Mohammed-V University of Rabat
High School Diploma - Experimental Sciences, Specialization in Physics
Outhmane IBN AFFANE High School