Ian Nkini
Flic-en-Flac,Mauritius
Summary
Motivated Assistant Accountant focused on maintaining accurate, compliant records and controls. Responsive to dynamic operating conditions. Detail-oriented and methodical with excellent mathematical skills, GAAP expertise and IFRS knowledge.
Overview
6
6
years of professional experience
Work History
Cashier and Sales Representative
Middlesex University
Flic-en-Flac, Mauritius
09.2023 - 10.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Balanced daily transactions on a computerized point-of-sale system.
Sales Officer
Gooden Company
Dar-es-salaam, Tanzania
11.2021 - 11.2022
- Developed strategies to increase sales and market share.
- Conducted research on competitive products and services.
- Identified customer needs and developed customized solutions.
- Developed pricing models that maximized profits while meeting customer needs.
- Negotiated contracts with customers to ensure mutually beneficial outcomes.
- Utilized CRM software to track prospects, manage accounts, and follow up on leads.
Customer Service Manager
Gooden Company
Dar-es-salaam, Tanzania
11.2018 - 11.2019
- Developed and implemented strategies for providing excellent customer service experience.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Created reports on customer feedback, complaints, and suggestions for management review.
- Liaised with other departments such as marketing, sales, IT to ensure smooth functioning of all activities related to customer service operations.
- Maintained accurate records of customers' interactions with the company in order to provide better future services.
Education
High School Diploma -
Patrick Mission High School
Tanzania04-2022
Ordinary School - Business
Musabe Secondary School
Tanzania10-2018
BBA - Accounts And Finance
Middlesex University
MauritiusSkills
- General ledger accounting
- Financial statement preparation
- Account Analysis
- Business Forecasting
- Financial Forecasting
Languages
Swahili
First Language
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
References
References available upon request.
Timeline
Cashier and Sales Representative
Middlesex University
09.2023 - 10.2024
Sales Officer
Gooden Company
11.2021 - 11.2022
Customer Service Manager
Gooden Company
11.2018 - 11.2019
High School Diploma -
Patrick Mission High School
Ordinary School - Business
Musabe Secondary School
BBA - Accounts And Finance
Middlesex University
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