Summary
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Henriette  Loic

Henriette Loic

Port mathurin,Mauritius

Summary

Experienced IT professional with a strong background in risk impact assessment, adaptable to technology changes, and proficient in server hardware. Demonstrates a proactive self-learning attitude and expertise in hardware repair and upgrades, Microsoft Office suite, coding, and database administration. Skilled in data privacy compliance, IT consultation, operating systems knowledge, efficient time management, network maintenance proficiency, patience with end users, attention to cybersecurity protocols, cybersecurity measures implementation, and software installation and configuration. Committed to enhancing organisational cybersecurity measures while maintaining high standards of technical support.

Experienced IT professional with focus on troubleshooting and network management. Capable of resolving technical issues swiftly, ensuring minimal downtime. Specialises in hardware and software installation, system upgrades, and user support.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Work History

IT technician

Airport of Rodrigues (ARL)
Plain Corail, Rodrigues
09.2024 - 03.2025
  • Maintained IT inventory effectively keeping track of all equipment in use.
  • Streamlined IT processes for increased efficiency.
  • Managed server environment to ensure smooth business operations.
  • Installed, maintained, and repaired hardware components, ensuring optimal functionality.
  • Assisted end-users to enhance their understanding of software applications.
  • Installed operating systems and applications, maintaining a high level of reliability.
  • Conducted diagnostic tests for identifying and resolving network issues swiftly.
  • Troubleshot network connectivity issues, restoring normal operations quickly.
  • Provided IT support to staff members, improving overall operational efficiency.
  • Resolved critical system bugs ensuring minimal disruption to work flow.
  • Implemented new software systems smoothly without hampering productivity levels.
  • Collaborated closely with team members to meet project deadlines effectively.
  • Contributed to infrastructure projects, collaborating with external vendors for successful outcomes.

Education

O-level, Diploma in cybersecurity - IT

Polytechniques
Rodrigues
10.2021 -

Skills

  • Risk impact assessment
  • Adaptable to technology changes
  • Server hardware familiarity
  • Proactive self-learning attitude
  • Hardware repair and upgrades
  • Microsoft office suite proficiency
  • Coding capabilities
  • Database administration expertise
  • Data privacy compliance
  • IT consultation
  • Knowledge of operating systems
  • Efficient time management
  • Network maintenance proficiency
  • Patience with end users
  • Attention to cybersecurity protocols
  • Cybersecurity measures implementation
  • Software installation and configuration

Languages

English
Upper intermediate
French
Advanced

Affiliations

  • Football
  • discovery of new technologies.
  • Interest in the up-growing of AI.

Timeline

IT technician

Airport of Rodrigues (ARL)
09.2024 - 03.2025

O-level, Diploma in cybersecurity - IT

Polytechniques
10.2021 -
Henriette Loic