Hema Devi Dabeechurn Ramdin

• Delivered exceptional after-sales service, encouraging repeat business.
• Trained new staff members, fostering a supportive working environment.
• Demonstrated products effectively leading to increased sales conversions.
• Fostered a welcoming store environment by maintaining clean and well-organized displays.
• Daily organization and control of the shop
• Support and participate with inventory management functions which include the stock/product receiving procedures, product counts and physical inventories as required
• Ensure the inter-outlet transfers are done effectively
• Ordering of goods from factory
• Follow the company's established register and cash handling policies / procedures
• Work as a team to conclude sales
• Work closely with planning department to ensure proper delivery of goods
• Leading Projects :

- Engage and liaise with customers through mail, phone and whats app (mostly B to B)

- Preparing sales quotations and finalize sales deals

- Follow up with clients and factory so that clients have their order on time

- Follow up with customers and production team. Acting as an intermediate to provide good customer service

• Greet customer and assist them with their purchase
• Advise customers on various health products and their benefits
• Pricing, labelling and visual merchandising of products
• Constantly learning about new products to better advise client
• Perform regular inventory to replenish stock

• Greet Customer
• Answering client questions and assess their needs in a professional manner
• Develop strong and ongoing relationships for new prospects
• Thorough follow up with client and other department whilst providing good customer service
• Handling of complaints for the customers and taking feedback from them
• Displaying of products and labelling of price tags in the showroom
• Conduct administrative tasks related to the operation
• Participate in trade shows at SVICC (Salon de la Maison)

• Welcome and greet customers
• Advise customers and conduct sales
• Ensure the products are displayed properly
• Stock Management
• Upsell

• Recording invoices and other data entries
• Welcome and greet customers
• Other ad hoc duties such as administration and filings
• Collaborate with other departments to provide quick service to customers
• Worked on Oracle system

• Collect facts and opinions by interviewing people
• Utilised excellent listening skills during interviews, ensuring accurate data capture.
• Addressed potential concerns or misconceptions about the survey process, promoting transparency and trustworthiness in the data collection process.

• Seasonal job (Saturdays only)
• Call Operator for validating betting online

• Attend calls
• Processing of reservation / booking at hotels by fax, phone and email
• Liaise with foreign travel agencies (India) through mail and reply to their queries in a timely fashion
• Plan tours and excursion for customers

B-C

• - Greet customers in showroom
• - Help customers in their purchase
• - Up sell

B-B

• - Provide quotation list to customers
• - Take orders
• - Organize orders on time
• - Do follow ups and ensure if customers have received all their required orders