Accomplished professional specializing in transformational leadership and process optimization, driving innovative strategies to meet business development objectives. Proficient in requirements gathering, negotiation, and customer relationship management, utilizing advanced project management tools and extensive project lifecycle expertise. Demonstrated success in large-scale event planning, focused on leveraging skills for growth in dynamic environments.
Hi, I’m
Hedjaz Auckburally
Vacoas, Mauritius,Mauritius
Summary
Overview
28
years of professional experience
3
years of post-secondary education
1
Certification
Work history
Ignite Africa Ltd
Senior Lead, Digital Transformation
11.2023 - 09.2025
Job overview
- Designed and led go-to-market plan for Odoo ERP and digital solutions, securing new revenue streams.
- Authored commercial offers, RFP responses, and business cases directly contributing to business growth.
- Translated client business processes into ERP functional requirements, improving adoption and efficiency.
- Revitalized digital ecosystem for ABC Motors, Chartreuse Group, and Klik Moris, reducing operational costs by 15%.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Successfully delivered on tasks within tight deadlines.
Mauritius Multisports Infrastructure LtdCote d'Or, Mauritius
Local Organising Committee Manager
03.2022 - 08.2023
Job overview
- Directed logistics and operations for 5 large-scale events (up to 4,000 attendees), strengthening Government reputation.
- Steered cross-functional teams for CJSOI 2022 delivery, cutting vendor costs through negotiations.
- Oversaw logistics, financials, venues, accreditation, protocol, transport, and safety requirements.
- Piloted change management initiatives successfully improving organisational adaptability.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Drafted procedural statements and guidelines for company-wide use.
- Analysed and resolved complex resource management issues for optimised scheduling.
Harel Mallac Technologies LtdPhoenix
Senior Lead, Digital Solutions
03.2020 - 02.2022
Job overview
- Elicited and analysed strategic business requirements from stakeholders, ensuring alignment with ERP design.
- Mapped business processes into Odoo ERP functional workflows for Harel Mallac Group transformation.
- Designed and executed GTM plan for ERP and Digital Transformation solutions across sectors.
- Collaborated with solution architects to validate technical designs against business requirements.
- Led agile teams (>15 members), improving time-to-market and solution delivery quality.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
COJIPort Louis, Port Louis District
Operations Manager
01.2019 - 12.2019
Job overview
- Delivered Indian Ocean Island Games logistics, serving 1,500 athletes with zero major incidents.
- Managed relationships with multiple ministries, sponsors, suppliers, and venue owners for seamless delivery.
- Developed contingency and risk management plans to ensure compliance and safety.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Identified bottlenecks, implemented solutions, increased productivity.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
ATICS LtdPailles
Operations Director
05.2018 - 12.2018
Job overview
- Managed 600 employees across 12 sites (airport cleaning, transfer stations, waste management).
- Improved ASQ score from 3.6 to 4.1 within 6 months, raising service quality.
- Implemented operational dashboards, cutting overtime costs by 22%.
- Delivered budgets and KPIs to Chief Executive with measurable ROI.
- Optimised operational efficiency by implementing strategic plans and procedures.
- Managed risk effectively, ensuring business continuity during challenging periods.
- Conducted budget monitoring activities to ensure financial stability of operations.
- Aligned departmental objectives with overall company goals for unified direction and focus.
- Negotiated with vendors and service providers to control corporate expenditures.
- Led site operations team to deliver on KPI targets with consistency.
- Advocated for improvements through transformational value-based leadership.
Trois Freres DistilleryMahe, Seychelles
Chief Operating Officer
03.2015 - 04.2018
Job overview
- Revamped operational model translating MD's vision into strategy, reducing bottlenecks by 22%.
- Directed brand and growth strategies for Takamaka and Phoenix Beer, expanding market presence.
- Managed full supply chain, sales promotions, and PR campaigns, driving 30% efficiency uplift.
- Improved business performance by implementing effective strategies.
- Bolstered company's market presence with strategic partnerships.
- Optimised resource allocation to maximise output and minimise waste.
- Promoted a customer-centric approach in all business operations.
- Advanced the use of technology in operations for streamlined workflow.
- Developed crisis management strategies to address unforeseen challenges.
- Recruited and developed high-performing teams, fostering positive and results-driven workplace culture.
- Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
- Represented company in public forums, enhancing brand reputation and visibility.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
Phoenix Beverages Ltd
Export Manager
05.2008 - 02.2015
Job overview
- Expanded exports into Seychelles, UK, and Australia, negotiating trade agreements and partnerships.
- Managed lifecycle of export transactions, ensuring successful deliveries and customer satisfaction.
- Developed strong distributor relationships and led B2B business development activities.
- Generated new business opportunities by fostering relationships with overseas clients.
- Worked closely with supply chain department for seamless operations.
- Coordinated logistics operations, enhanced organisational performance.
- Established export strategies and standardised procedures for common shipments.
Phoenix Beverages Ltd
Network Operations Manager
04.2002 - 04.2008
Job overview
- Maintained 99.99% uptime for ERP & WMS systems across 17 servers supporting 200+ users.
- Reduced MTTR by 25% through proactive monitoring and incident resolution.
- Delivered IT operations and ensured business continuity for mission-critical systems.
Rogers & Co Ltd
Systems & Network Engineer
07.1997 - 03.2002
Job overview
- Installed, configured, and supported LAN/WAN for Rogers Aviation units.
- Implemented network support for ARIO (Air Mauritius GSA) and Rogers IDS (Madagascar).
Education
Paris Dauphine - SorbonneParis, France
MBA from Executive MBA
09.2006 - 05.2008
University overview
University of ReunionReunion
BSc (Hons) from Electronic Commerce
09.2003 - 06.2005
University overview
Skills
- Transformational leadership
- Process optimization
- Innovative thinking
- Strategic vision
- Requirements gathering
- Negotiation and persuasion
- Customer relationship management
- Project management tools
- Project lifecycle knowledge
- Business development
- Large-scale event planning
Accomplishments
Accomplishments
- Opened new international markets (Seychelles, UK, Australia), driving sustained export growth.
- Designed GTM strategies and authored RFPs/business cases that secured ERP practice revenue growth.
- Translated complex business processes into ERP functional requirements (multi-entity rollouts, high adoption rates).
- Raised ASQ score 3.6 → 4.1 in
- Achieved 12% Opex savings YoY via process redesign and automation.
Custom
Custom
Business-focused leader who bridges the gap between process and technology. Adept at analysing business needs, developing GTM strategies, and translating processes into functional ERP requirements that deliver measurable value.Languages
English
Fluent
Affiliations
Affiliations
- Golf
- Cooking
Certification
Odoo v18 Functional
References
References
References available upon request.Timeline
Senior Lead, Digital Transformation
Ignite Africa Ltd
11.2023 - 09.2025
Local Organising Committee Manager
Mauritius Multisports Infrastructure Ltd
03.2022 - 08.2023
Senior Lead, Digital Solutions
Harel Mallac Technologies Ltd
03.2020 - 02.2022
Operations Manager
COJI
01.2019 - 12.2019
Operations Director
ATICS Ltd
05.2018 - 12.2018
Chief Operating Officer
Trois Freres Distillery
03.2015 - 04.2018
Export Manager
Phoenix Beverages Ltd
05.2008 - 02.2015
Paris Dauphine - Sorbonne
MBA from Executive MBA
09.2006 - 05.2008
University of Reunion
BSc (Hons) from Electronic Commerce
09.2003 - 06.2005
Network Operations Manager
Phoenix Beverages Ltd
04.2002 - 04.2008
Systems & Network Engineer
Rogers & Co Ltd
07.1997 - 03.2002
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