Hans Jeremiah Erigadoo
Rose Belle, MAURITIUS
Summary
I am a travel enthusiast who loves to meet and socialise with people. The extracurricular activities of my school days, my work and travel experiences have taught me to be customer-oriented, disciplined and have provided me with the tact to deal with individuals from various walks of life and culture efficiently. Being equipped with these qualities makes me eager to contribute to Emirtates Airline's globally renowned service excellence.
Overview
5
5
years of professional experience
Work History
Junior Clinical Trial Manager & Archivist
Centre International de Développement Pharmaceutique
03.2023 - Current
- assist patients and ensure their care throughout the various steps of clinical study conduct
- close follow-up of patients with receptionists and recruitment service
- monitor timely progress of cosmetic clinical trials as per protocol and guidelines, and coordinate activities between internal staff members, volunteers, sponsors and third party contractors
Customer Care Chat Host
Rank Interactive Services
02.2023 - 03.2023
- serving as the primary point of contact for players on The Rank Group's gambling websites, deliver highly interactive and focused chat that caters to a wide range of audience demographics. Actively listen to player opinions, suggestions, and feedback to contribute to the continuous improvement of entertainment delivery
Customer Care Advisor
EURO CRM
03.2019 - 07.2019
- assisting clients by processing their subscription requests and demands, while also communicating with them through calls, emails, and presenting sales proposals
Education
Bachelor of Science - Biochemistry/Biotechnology/Genetics
Bengaluru City University
Bengaluru INDIA09-2022
High School Diploma -
John Kennedy College
Beau Bassin, MAURITIUS11-2018
Skills
- exceptional interpersonal and communication skills and proficiency in English and French (Delf B2)
- cosmopolite with high level of professionalism in appearance and conduct
- great adaptability to adjust to unforeseen events and changes in schedules and collaborate efficiently in teams
- fast learner and adherence to guidelines, etiquette and knowledge of IATA Regulations
Extracurricular & Affiliations
- Indian Council for Cultural Relations Scholarship Alumni
- Duke of Edinburgh's International Silver Award
- Indian Red Cross Society Life Member
- Overseas Citizen of India (OCI) Card Holder
- Model United Nations Conference 2016 Delegate (National Level)
REFERENCE
- Nathalie Elizabeth Thomas
Technical Specialist,
Component Repairs, Warranty and Logistics, Technical Services Unit,
Air Mauritius Holdings Limited.
Mobile: +230-57774320 Email: nerigadoo@airmauritius.com
Timeline
Junior Clinical Trial Manager & Archivist
Centre International de Développement Pharmaceutique
03.2023 - Current
Customer Care Chat Host
Rank Interactive Services
02.2023 - 03.2023
Customer Care Advisor
EURO CRM
03.2019 - 07.2019
Bachelor of Science - Biochemistry/Biotechnology/Genetics
Bengaluru City University
High School Diploma -
John Kennedy College
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