HANS SHEIK JUNGGEE
Pointe aux Sables,Mauritius
Summary
Resourceful Customer Advisor skilled in maintaining high productivity and efficiently completing tasks. Possess specialized skills in client relationship management, problem resolution, and communication strategies. Excel at empathy, active listening, and adaptability to meet diverse customer needs and foster positive experiences.
Overview
6
6
years of post-secondary education
Work History
Customer Advisor / Back Office Support
CONCENTRIX
- Managed customer inquiries and resolved issues efficiently
- Worked on American Express (Back Office)
- Provided support for Booking.com customers
Logistics & Sales Representative
HIKVISION
- Coordinated logistics and inventory
- Supported sales operations and customer interactions
Customer Advisor / Sales Representative
EXCEED
- Delivered customer support and handled sales processes
- Maintained strong client relationships
Logistics & Sales Support
ELECTRICIAN (Field Experience)
- Assisted in logistics and sales support for electrical services
- Completed day-to-day duties accurately and efficiently.
Education
School Certificate -
St Helena's College
Vacoas, Mauritius 01.2020 - 11.2021
School Certificate -
New Eton College
Rose Hill, Mauritius 01.2016 - 11.2019
Skills
- Sales support
- Effective communication
- Problem resolution
- Client retention
- Attention to detail
- Relationship building
- Conflict resolution
- CRM software
- Call center experience
- Teamwork skills
- Organizational skills
- Analytical skills
- Active listening
- Communication skills
Personal Information
Driving License: Available
Languages
French
First Language
English
Beginner
A1
Timeline
School Certificate -
St Helena's College
01.2020 - 11.2021
School Certificate -
New Eton College
01.2016 - 11.2019
Customer Advisor / Back Office Support
CONCENTRIX
Logistics & Sales Representative
HIKVISION
Customer Advisor / Sales Representative
EXCEED
Logistics & Sales Support
ELECTRICIAN (Field Experience)