Hannah- Shekinah CODIAN
Beau-bassin
Summary
Hardworking and enthusiastic . Dedicated to first-rate communication and team success. Proven skills to maintain clean kitchens and promoting customer satisfaction through exceptional service. completing fast-paced work and proper handling of food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
5
5
years of professional experience
Work History
Kitchen Trainee
Phoenix Group Hotels - Chateau de la Chevre d'Or
Eze Village- France
05.2022 - 10.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory deliveries to minimize product losses and prep for service.
- Greeted customers and answered inquiries regarding menu items and specials.
Hotel Management Trainee
Constance Hotels Group - Belle Mare
Mauritius
09.2021 - 03.2022
- Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
- Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
- Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
Pastry Commis
Rogers Hospitality- Veranda Tamarin Hotel
Mauriitus
11.2020 - 01.2021
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Operated ovens and bakery equipment to prepare products according to recipes.
Kitchen Team Leader
Ireland Blyth Limited - Pick and Buy Ltd
Winner's Bambous - Gourmand Ile
01.2019 - 03.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Customer Care Representative
First Communication Ltd
Ebene
01.2018 - 12.2018
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Trainee Sales Representative
Fix it Co Ltd
Liquid - Magic Lantern Rose -hill
11.2017 - 01.2018
- Addressed customer queries and complaints with prompt and professional responses.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Provided product and technical support to customers.
- Built relationships with customers and community to promote long term business growth.
Education
Higher National Diploma - Hospitality Management Culinary Arts
EcoleHoteliere Sir Gaetan Duval
Ebene12.2022
University of Cambridge Higher School Certificate -
Mahatma Gandhi Secondary School
Moka11.2017
University of Cambridge - General Certificate of Education,
Mahatma Gandhi Secondary School
Moka 11.2015
Skills
- Leadership
- Team- Spirit
- Time- Management
- Goal Orriented
- coaching
Languages
English
Native language
French
Proficient
C2
Hindi
Beginner
A1
Hindi
Intermediate
B1
Tamil
Intermediate
B1
Timeline
Kitchen Trainee
Phoenix Group Hotels - Chateau de la Chevre d'Or
05.2022 - 10.2022
Hotel Management Trainee
Constance Hotels Group - Belle Mare
09.2021 - 03.2022
Pastry Commis
Rogers Hospitality- Veranda Tamarin Hotel
11.2020 - 01.2021
Kitchen Team Leader
Ireland Blyth Limited - Pick and Buy Ltd
01.2019 - 03.2020
Customer Care Representative
First Communication Ltd
01.2018 - 12.2018
Trainee Sales Representative
Fix it Co Ltd
11.2017 - 01.2018
Higher National Diploma - Hospitality Management Culinary Arts
EcoleHoteliere Sir Gaetan Duval
University of Cambridge Higher School Certificate -
Mahatma Gandhi Secondary School
University of Cambridge - General Certificate of Education,
Mahatma Gandhi Secondary School