Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hannah- Shekinah CODIAN

Beau-bassin

Summary

Hardworking and enthusiastic . Dedicated to first-rate communication and team success. Proven skills to maintain clean kitchens and promoting customer satisfaction through exceptional service. completing fast-paced work and proper handling of food. Service-driven team player good at connecting with people resulting in repeat customers.



Overview

5
5
years of professional experience

Work History

Kitchen Trainee

Phoenix Group Hotels - Chateau de la Chevre d'Or
05.2022 - 10.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Greeted customers and answered inquiries regarding menu items and specials.

Hotel Management Trainee

Constance Hotels Group - Belle Mare
09.2021 - 03.2022
  • Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
  • Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
  • Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.

Pastry Commis

Rogers Hospitality- Veranda Tamarin Hotel
11.2020 - 01.2021
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Operated ovens and bakery equipment to prepare products according to recipes.

Kitchen Team Leader

Ireland Blyth Limited - Pick and Buy Ltd
01.2019 - 03.2020
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.

Customer Care Representative

First Communication Ltd
01.2018 - 12.2018
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Trainee Sales Representative

Fix it Co Ltd
11.2017 - 01.2018
  • Addressed customer queries and complaints with prompt and professional responses.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Provided product and technical support to customers.
  • Built relationships with customers and community to promote long term business growth.

Education

Higher National Diploma - Hospitality Management Culinary Arts

EcoleHoteliere Sir Gaetan Duval
Ebene
12.2022

University of Cambridge Higher School Certificate -

Mahatma Gandhi Secondary School
Moka
11.2017

University of Cambridge - General Certificate of Education,

Mahatma Gandhi Secondary School
Moka
11.2015

Skills

  • Leadership
  • Team- Spirit
  • Time- Management
  • Goal Orriented
  • coaching

Languages

English
Native language
French
Proficient
C2
Hindi
Beginner
A1
Hindi
Intermediate
B1
Tamil
Intermediate
B1

Timeline

Kitchen Trainee

Phoenix Group Hotels - Chateau de la Chevre d'Or
05.2022 - 10.2022

Hotel Management Trainee

Constance Hotels Group - Belle Mare
09.2021 - 03.2022

Pastry Commis

Rogers Hospitality- Veranda Tamarin Hotel
11.2020 - 01.2021

Kitchen Team Leader

Ireland Blyth Limited - Pick and Buy Ltd
01.2019 - 03.2020

Customer Care Representative

First Communication Ltd
01.2018 - 12.2018

Trainee Sales Representative

Fix it Co Ltd
11.2017 - 01.2018

Higher National Diploma - Hospitality Management Culinary Arts

EcoleHoteliere Sir Gaetan Duval

University of Cambridge Higher School Certificate -

Mahatma Gandhi Secondary School

University of Cambridge - General Certificate of Education,

Mahatma Gandhi Secondary School

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Hannah- Shekinah CODIAN