Estelle CLARICE
Curepipe,Ile Maurice
Summary
Results-oriented analytical professional skilled in leveraging technical knowledge and critical thinking to excel in data-driven environments. Demonstrates a proactive approach to challenges, fostering a positive atmosphere that drives team success. Proven track record of exceeding expectations through effective collaboration and independent problem-solving.
Overview
12
12
years of professional experience
Work History
Acting Team Leader( Back-office facturation et recouvrement)
Worldwide Speaking LTD
Quatre Bornes, Mauritius
11.2018 - Current
- Managed validation of accounting documents submitted for approval by sales and consulting teams.
- Oversaw collection of outstanding invoices.
- Oversaw management of various service email inboxes.
- Assisted with onboarding new hires.
- Conducted training sessions for new recruits.
- Ensured completed tasks of service assistants.
- Coordinated and managed team schedules.
- Formulated strategies and procedures for team operations.
- Planned and facilitated weekly interdepartmental and departmental meetings.
- Handled and managed all unique cases encountered.
- Performed real-time and recorded evaluations of assistants.
- Mediated conflicts arising among assistants.
Coach back-office facturation
World Wide Speaking Ltd
Quatre Bornes, Mauritius
10.2016 - 11.2018
- Trained new employees to streamline onboarding process.
- Reviewed and validated quotations, framework agreements, and purchase orders.
- Conducted verification and validation of accounting documents.
- Managed payment transfers and invoice matching.
Assistante administrative (Back-office facturation et recouvrement)
World Wide Speaking Ltd
Quatre Bornes, Mauritius
01.2015 - 10.2016
- Reviewed quotes and purchase orders.
- Conducted verification and validation of accounting documents.
Assistante Administrative/Réceptionniste
New E.L Hydraulics Ltd
Coromandel, Mauritius
09.2013 - 08.2014
- Prepared detailed estimates and invoices for projects.
- Coordinated communication between clients and technicians.
- Managed inbound call reception with professionalism and efficiency.
- Issued invoices for technician services provided.
- Guaranteed timely service completion.
Education
LLB - Law
Open University of Mauritius
Curepipe05-2024
Cambridge Higher School Certificate -
Collège Adventist
Phoenix 01.2012
Skills
- Excel Proficiency
- Proficient in Word
- Presentation Development
- Coaching
- Mentoring
- Complaint resolution
- Verbal and written communication
- Evaluating employee work
Hobbies and Interests
- Reading
- DIY
Personal Information
- Date of Birth: 09/05/1994
Languages
English
Proficient
C2
French
Proficient
C2
Timeline
Acting Team Leader( Back-office facturation et recouvrement)
Worldwide Speaking LTD
11.2018 - Current
Coach back-office facturation
World Wide Speaking Ltd
10.2016 - 11.2018
Assistante administrative (Back-office facturation et recouvrement)
World Wide Speaking Ltd
01.2015 - 10.2016
Assistante Administrative/Réceptionniste
New E.L Hydraulics Ltd
09.2013 - 08.2014
LLB - Law
Open University of Mauritius
Cambridge Higher School Certificate -
Collège Adventist