Gregory Pudman
Port Louis
Summary
Dynamic Sales Executive with a proven track record at Imagerunner Ltd, excelling in relationship building and sales strategy. Achieved significant revenue growth through effective client engagement and expert product knowledge. Recognized for enhancing lead generation and delivering exceptional customer service, resulting in high client retention and referrals.
Overview
23
23
years of professional experience
Work History
Sales Executive
Imagerunner Ltd
04.2021 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Streamlined sales processes to reduce cycle times and improve efficiency.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Improved product offerings by gathering customer feedback and working closely with product development team.
Sales Manager
101 Multimedia Ltd
01.2015 - 05.2020
- Resolved customer concerns to ensure satisfaction.
- Boosted sales revenue through development and implementation of effective sales strategies.
- Fostered client loyalty by providing consistent and attentive service.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Conducted comprehensive market research to identify new opportunities and trends.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Expanded market share by identifying and penetrating untapped markets.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Sales Representative
Robert Le Maire Ltd
06.2008 - 08.2012
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Fostered collaborative environment, sharing best practices among sales team.
- Stayed up-to-date with industry trends to position company as market leader.
- Participated in trade shows and conferences to network and generate leads.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Assistant Store Keeper
Robert Le Maire Ltd
06.2006 - 06.2008
- Collaborated with Storekeeper to develop strategies for reducing shrinkage, resulting in decreased loss of merchandise.
- Maintained a clean, safe, and organized store environment for customers and employees through diligent attention to detail.
- Assisted with employee training initiatives, sharing knowledge on best practices for inventory management and customer service techniques.
- Liaised with vendors to ensure timely delivery of merchandise orders while minimizing out-of-stock situations that could affect sales performance.
- Streamlined order processing and fulfillment by accurately tracking incoming shipments and efficiently organizing stock on shelves.
- Aided in the implementation of new software systems designed to enhance inventory control and overall operational efficiency.
- Enhanced inventory management by implementing efficient organizational systems and maintaining accurate records.
- Facilitated smooth communication between store associates and management by promptly relaying important information as needed.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Processed required paperwork to expedite handling of shipped and received goods.
- Improved customer satisfaction by promptly addressing inquiries and providing assistance with product selection.
- Supported sales team in achieving revenue targets through effective merchandising and promotional strategies.
- Played a key role in executing special events or promotional activities within the store, contributing to increased foot traffic and overall sales growth.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Store Keeper
Electronic Security Ltd
11.2002 - 06.2006
- Assisted in maintaining optimal stock levels by conducting regular inventory checks and reporting discrepancies to the Storekeeper.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Education
Video Editing Using Adobe Premiere Pro
Venyleos Compuspace Ltd Training Centre
Port Louis, Mauritius07-2015
Graphic Design Using Photoshop Techniques
Venyleos Compuspace Ltd Training Centre
06-2015
Foundation Course in IT
Venyleos Compuspace Ltd Training Centre
Port Louis, Mauritius05-2015
Basic Photography Course
Jisstudio Fotografie Learning Center
Beau Bassin-Rose Hill, Mauritius05-2015
Introduction To Photoshop
Venyleos Compuspace Ltd Training Centre
03-2015
Computer Aided Design Using Autocad 2D
Kalynda Training Centre
Curepipe, Mauritius07-2013
Basic Information Technology Suite
Kalynda Training Centre
Curepipe, Mauritius07-2013
Organiser Et Developper Son Activite Commerciale
Regional Trainig Centre
Reduit, Mauritius06-2010
Certificate On Warehouse And Inventory Management
Economic & Management Services Ltd
Port Louis, Mauritius01-2005
Computer Proficiency Programme
NPCC
Port Louis, Mauritius01-2003
GCE A Level
OCEP College
Curepipe, Mauritius12-2002
School Certificate With Credits in Five Subjects
St Joseph's College
Curepipe, Mauritius01-2000
Certifcate Of Primary Education
Notre Dame De Bon Secours RCA School
Port Louis 12-1993
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Relationship building
- Decision-making
- Sales team leadership
- Cross-selling techniques
- Closing techniques
- Client development
- Professional networking
- Order management
- Staff management
- Lead development
- Brand promotion
- Lead generation
- Interpersonal and written communication
- Public speaking
- Schedule coordination
- Marketing initiatives
- Project management
- Persuasive selling
- Sales strategy
- Social selling
- Email campaigns
- Negotiation tactics
- Trade show participation
- Problem investigations
- Sales follow-up
Timeline
Sales Executive
Imagerunner Ltd
04.2021 - Current
Sales Manager
101 Multimedia Ltd
01.2015 - 05.2020
Sales Representative
Robert Le Maire Ltd
06.2008 - 08.2012
Assistant Store Keeper
Robert Le Maire Ltd
06.2006 - 06.2008
Assistant Store Keeper
Electronic Security Ltd
11.2002 - 06.2006
Video Editing Using Adobe Premiere Pro
Venyleos Compuspace Ltd Training Centre
Graphic Design Using Photoshop Techniques
Venyleos Compuspace Ltd Training Centre
Foundation Course in IT
Venyleos Compuspace Ltd Training Centre
Basic Photography Course
Jisstudio Fotografie Learning Center
Introduction To Photoshop
Venyleos Compuspace Ltd Training Centre
Computer Aided Design Using Autocad 2D
Kalynda Training Centre
Basic Information Technology Suite
Kalynda Training Centre
Organiser Et Developper Son Activite Commerciale
Regional Trainig Centre
Certificate On Warehouse And Inventory Management
Economic & Management Services Ltd
Computer Proficiency Programme
NPCC
GCE A Level
OCEP College
School Certificate With Credits in Five Subjects
St Joseph's College
Certifcate Of Primary Education
Notre Dame De Bon Secours RCA School
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