Gopee Dulshinee
Beau Bassin
Summary
Achieved significant sales growth at Lovely Home by leveraging strong customer engagement and sales expertise. Excelled in building relationships and providing exceptional service, demonstrating adaptability and a goal-driven approach. Skilled in stock management and teamwork, ensuring positive outcomes and enhanced customer satisfaction.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Dr Ramdhany
10.2018 - 07.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
Sales Assistant
Lovely Home
12.2016 - 04.2018
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Summer Job as Sales Person
Lovely Home
12.2015 - 12.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Sc -
Patten College
Rose HillSkills
- Goal-Oriented
- Stock management
- Sales expertise
- Point of sale operation
- Opening and closing procedures
- Display building
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Adaptable and Flexible
- Customer Assistance
- Attention to Detail
- Honest and Dependable
- Creative Thinking
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Organization
- Goal-Driven
- Safety and Cleanliness Standards
- Relationship Building
- Multitasking
Accomplishments
Over the 2 years in sales
I've acquainted more knowledge
Typing speed:30 wpm
Operating a variety of office,
>Machines and equipment such as computer, fax, scanner, CRM and copier.
>knowledge of ms office application( word,excel)
> honest and discretion when handling business information
Languages
English
Beginner (A1)
Software
Good
Timeline
Dental Assistant
Dr Ramdhany
10.2018 - 07.2019
Sales Assistant
Lovely Home
12.2016 - 04.2018
Summer Job as Sales Person
Lovely Home
12.2015 - 12.2015
Sc -
Patten College
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