Godfrey Nyasha Chapunza

• Monitored kitchen productivity and assessed overall productivity and workflow.
• Monitored stock of all necessary supplies needed for daily operations.
• Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
• Made meals in accordance with company standards and requirements.

• Operated POS terminals to input orders, split bills and calculate totals.
• Maintained cleanliness and organization of workstations to ensure a safe and hygienic environment.
• Collaborated effectively with team members to ensure smooth restaurant operations.
• Adapted swiftly to dynamic restaurant environments, ensuring smooth operations.

As part of my journey to becoming a Salesforce professional, I’ve completed hands-on, scenario-based projects that replicate real-world business challenges. These projects required critical thinking, troubleshooting, and in-depth knowledge of user authentication and access management.

My achievements include the following Salesforce Superbadges:

• User Authentication Settings - Configured user authentication protocols to enhance system security and efficiency, ensuring compliance with organizational requirements.
• Multi-Factor Authentication and Single Sign-On Settings: Implemented MFA and SSO solutions to improve user experience while maintaining robust access control.
• User Authentication and Troubleshooting - Diagnosed and resolved complex authentication issues using logical troubleshooting and technical know-how.
• User Authentication Specialist - Designed and optimized end-to-end authentication processes tailored to diverse business needs.
• User Access Fundamentals - Defined and managed user roles, permissions, and profiles to implement scalable and secure access models.
• User Access Troubleshooting - Addressed intricate access-related challenges, improving user satisfaction and operational efficiency.
• Authentication Governance - Developed governance frameworks to ensure compliance with security policies and safeguard sensitive organizational data.