Georges Robert Bruno NAPAUL
Vacoas
Summary
Results-driven Key Account Executive combining cross-functional competencies in sales forecasting and analysis, sell-in and sell-thru strategies, design and production. Expertise includes creating brand awareness, analyzing data and implementing projects to positively impact organizational goals. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader that contributes as a team player, coach, develop colleagues, and interface with professionals on all levels.
Overview
28
28
years of professional experience
Work History
Key Account Executive
AT.io
Moka
01.2018 - 04.2023
- Identify prospective clients and find ways to associate with them in order to enhance the business
- Conduct meetings and provide the information regarding the products and/ services offered by the organization while presenting a proposal that is feasible and profitable to both the parties concerned
- Expansion of business through acquisition of new clients, maintains communication and relation with the existing clients, devises new schemes, and offers according to their requirements
- Conducting market research to identify the market trends and accordingly strategize to enter into unexplored areas and capture the market through effective measures
- To be in constant touch with production, customer service, warehousing, and other departments that are directly or indirectly related with the delivery of goods and services to the clients, to know the areas where improvement needs to be done and accordingly devise plans so that the clients are satisfied with what the organization delivers to them
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
Showroom Manager
Tiremaster Ltd
10.2014 - 12.2017
- Maintains showroom or branch staff job results by coaching, counseling, and disciplining employees; planning and monitoring job results
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Protects employees and customers by providing a safe and clean store environment
- Maintains the stability and reputation of the store by complying with legal requirements
- Implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers
- Maintains professionalism of showroom or branch staff by guiding and training employees
- Responsible of the proper display of the products in the showroom
- Ensures availability of merchandise and services; perpetual monitoring of stock level and orders
- Secures sales by implementing security procedures and measures
- Determines marketing strategy changes by reviewing showroom or branch operations and sales records
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Contributes to team effort by accomplishing related results as needed
- Achieves sales objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; informing for any clearance sales while studying trends.
Supervisor
Mauritius National Identity Card, MNIC
01.2014 - 10.2014
- Provide daily operation supervision of National Identity Card conversion centers around the island
- Rain and manage staff on procedures related to the project
- Identify risks and problems and take actions
- Prepare reports on status and statistics for project operations director
- Execute tasks assigned by the Government of Mauritius Luxury Travel & Leisure.
Sales and Marketing Manager
WSC Paradise Co Ltd
Port Louis
04.2012 - 12.2013
- Provide group travel to leisure clients and companies as well as individuals
- Services included pre-arranged tours, custom packages, reservations of hotels, car rental amongst others
- Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches
- Integrated communications campaigns to create awareness, develop pipeline and bring in new customers
- Directed branding, sales enablement and PR strategies to support implementation of comprehensive marketing strategies.
Sales & Marketing Manager
Lilmans Services Ltd
06.2010 - 03.2012
- Manage a team of sales and retail staff including training and motivation
- Build an accurate and effective database of current and potential clients
- Event management: plan and organize events, collection launches, etc
- Achieve targets set by budgeting process
- Plan and forecast revenue for Mauritian and Swiss office and extra retail revenues
- Hotel sales: establish contract with leading hotels in Mauritius, follow up on sales on regular basis.
Head of Operations
Computel Ltd
01.2008 - 01.2010
- Product Management team and supervision
- Bench competitors/market research and product innovation
- Client Management and contract's negotiation /CRM/Customer loyalty B2C and B2B.Coordination of Community products worldwide
- Bench / Market research Design, specifications, BP, product positioning.
Assistant Manager
MMS LTD
01.2006 - 12.2007
- Management of the supervision team
- Creation of animated guidelines and moderation
- Optimization of products/participation in story board creations
- Negotiating and monitoring contracts with providers
- Customer service / QOS.
Team Leader
Toolink Ltd
01.2004 - 12.2005
- Creation of animated guidelines and moderation
- Optimization of products/participation.
Manager
Akwa Palace Casino Douala
12.2001 - 10.2003
- Ensure good running of the casino
- Market and promote Casino de l’Estuaire
- Training of new casino dealers and inspectors
- Planning of staff.
Blackjack Dealer
Casinos of Mauritius
02.1995 - 12.2001
- Roulette/ Poker/Oasis Poker
Education
LLB (Hons) -
Open University Of Mauritius
12.2024
Justice -
Harvard University
01.2020
Legal Strategic Management -
University Of Michigan Ann Arbor
01.2020
Successful Negotiation: Essential Strategies and skills -
Open University of Australia
01.2017
Sales And Marketing Management -
Champion Marketing
08.1994
SC -
St Joseph's College
01.1994
Skills
- Proficient in sales and marketing
- Lead generation
- Staff training and motivation
- Customer seating
- Team member motivation
- Stock management
- Data management
- Clerical
- Microsoft Office
Languages
- English, Very Fluent
- French, Very Fluent
Hobbies and Interests
Hunting, Reading, Horses, Golf, Spinning and gym
References
- Renganaden Padayachy Minister of Finance
- Stephane How Hong Vice-President Intermart
- Didier Rosine Director SFR
- Bruno Dumazel President Alliance Francaise
Languages
French
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Key Account Executive
AT.io
01.2018 - 04.2023
Showroom Manager
Tiremaster Ltd
10.2014 - 12.2017
Supervisor
Mauritius National Identity Card, MNIC
01.2014 - 10.2014
Sales and Marketing Manager
WSC Paradise Co Ltd
04.2012 - 12.2013
Sales & Marketing Manager
Lilmans Services Ltd
06.2010 - 03.2012
Head of Operations
Computel Ltd
01.2008 - 01.2010
Assistant Manager
MMS LTD
01.2006 - 12.2007
Team Leader
Toolink Ltd
01.2004 - 12.2005
Manager
Akwa Palace Casino Douala
12.2001 - 10.2003
Blackjack Dealer
Casinos of Mauritius
02.1995 - 12.2001
LLB (Hons) -
Open University Of Mauritius
Justice -
Harvard University
Legal Strategic Management -
University Of Michigan Ann Arbor
Successful Negotiation: Essential Strategies and skills -
Open University of Australia
Sales And Marketing Management -
Champion Marketing
SC -
St Joseph's College
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