gawrav shibnauth

• Greeted guests upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Took reservations over phone and in person.
• Served as point-of-contact for resolving guest complaints or special requests.
• Provided excellent customer service by anticipating customer needs.
• Resolved customer service and food-related issues to maintain guest satisfaction.

• Assisted in the provision of cabin services to guests, ensuring that their needs were met promptly and efficiently.
• Maintained cleanliness in all guest cabins, including vacuuming, dusting, polishing surfaces, changing bed linens and towels.
• Provided a high standard of hospitality service to passengers throughout the voyage.
• Report any difficulties to the manager

• Assisted in the provision of cabin services to guests, ensuring that their needs were met promptly and efficiently.
• Maintained cleanliness in all guest cabins, including vacuuming, dusting, polishing surfaces, changing bed linens and towels.
• Provided a high standard of hospitality service to passengers throughout the voyage.
• Ensure passengers safety
• Report any difficulties to manager

• Assisted in the provision of cabin services to guests, ensuring that their needs were met promptly and efficiently.
• Maintained cleanliness in all guest cabins, including vacuuming, dusting, polishing surfaces, changing bed linens and towels.
• Provided a high standard of hospitality service to passengers throughout the voyage.
• To ensure passengers safe
• Report any difficulties to manager

To clean and maintain suite, like changing bed sheet , towels

To do turndown service, in the night, like change towel

To take the request of guest, such as what time they need service to make up their suite.

To report any maintenance issues with supervisor

• Training in the housekeeping department cleaner for the public area, rooms steward, cleaning of villas and suites. Order taker in the housekeeping department, supervisor checking of rooms.
• Reception check-in of guest with arrival cocktail and checkout of guests.
• Bellboy carrying guest luggage while they are check-in or checkout.