Frederick Varden Jean Wilson
Old Grand Port
Summary
Dynamic, organized, and possessing excellent interpersonal skills, I am looking for an opportunity in the commercial field to strengthen my professional experience, develop my skills, and contribute effectively to the smooth operation of the company.
Overview
4
4
years of professional experience
Work History
Customer Care
Solocal Interactive
03.2025 - 08.2025
- Provided exceptional customer care by responding promptly to inquiries, addressing concerns efficiently, and maintaining open lines of communication with all parties involved in the shipping process.
- Provided excellent customer care by promptly resolving any issues that arose during service, resulting in satisfied and loyal patrons.
- Conducted regular quality assessments, ensuring consistent adherence to company standards of excellence in customer care.
- Delivered excellent customer care by providing timely, reliable service that minimized downtime for businesses relying on functioning cooling units.
Sales Representative
Fast Click
09.2024 - 01.2025
- Increased sales revenue by identifying and targeting high-potential accounts.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Sales Representative
Espace Maison
02.2023 - 08.2023
- Developed strong customer relationships to enhance client retention and satisfaction.
- Assist customer on floor
- Utilized CRM software to track sales activities and manage customer interactions.
- Collaborated with team members to strategize on improving sales techniques and outreach efforts.
Beach boy
Anelia Resort and Spa
02.2022 - 07.2022
- Assisted beachgoers with equipment rentals and setup, ensuring timely service.
- Maintained cleanliness of beach area, enhancing guest experience and safety.
- Provided information about local attractions and activities, improving customer engagement.
- Collaborated with team members to streamline rental processes and minimize wait times.
Représentant Commercial
IBL Ltd, Logidis
09.2021 - 02.2022
- Developed product knowledge through training sessions and hands-on experience.
- Observed experienced representatives to learn effective sales techniques and practices.
- Supported the execution of promotional campaigns to increase product visibility.
Education
SC -
Port Louis North SSS
Port Louis, Mauritius01-2021
Skills
- Customer care experience
- Customer relations
- Relationship building
Languages
French
Limited Working
Timeline
Customer Care
Solocal Interactive
03.2025 - 08.2025
Sales Representative
Fast Click
09.2024 - 01.2025
Sales Representative
Espace Maison
02.2023 - 08.2023
Beach boy
Anelia Resort and Spa
02.2022 - 07.2022
Représentant Commercial
IBL Ltd, Logidis
09.2021 - 02.2022
SC -
Port Louis North SSS
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