Guest Relation Trainee
Casuarina Resort & Spa
08.2022 - Current
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Supported departmental tasks to increase understanding of industry processes.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Identified areas of improvement in current training programs and implemented necessary changes for better outcomes.
- Gathered, organized and input information into digital database.
