Feroz Feroz
Saint-Pierre
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Transformation
01.2020
- Posted in the office of the Public Sector, Bureau, of the Ministry of Public Service Administrative and Institutional Reforms assigns a task for the smart process and quality assurance of the Ministry.
- Applied principles of change management, organizational design and business process improvement to stimulate customer interest and attract untapped demographics
- Evaluated customer needs and feedback to drive product and service improvements
- Educated staff on organizational mission and goals to help employees achieve success
- Evaluated staff performance and provided coaching to address inefficiencies
- Developed effective improvement plans in alignment with goals and specifications
- Helped meet changing demands by recommending improvements to business systems or procedures
- Created and managed project plans, timelines and budgets
- Observed packing operations to verify conformance to specifications
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
Health Officer
SAFETY MANAGEMENT SYSTEM
03.2021 - Current
- Had completed a course on the above standard in the month of July 2018
- Developed and implemented the Occupational Safety and Health Management System at the SPECIAL MOBILE FORCE
- Firsthand experience in OSHMS in a multinational (New Holland, India) in 2017
- Training Coordinator for training on the above system at the Ministry level
- Already implemented the ISO 45001:2018 at the Ministry, awaiting external audit
- EXPERIENCE IN RISK ASSESSMENT ON SAFETY & HEALTH AND BUSINESS BASE
- Conducted a task-based risk assessment on a National Coast Guard Ship while on a trip to Agalega Island in 2016 and conducted the business base risk assessment for the Central Procurement Board of Mauritius
- KNOWLEDGE IN SWOT ANALYSIS
- Conducted a SWOT Analysis at Rodrigues Police Division in 2017 and for the
- Ministry and the Central Procurement Board
- KNOWLEDGE IN:
- ISO FOOD SAFETY MANAGEMENT SYSTEM ISO 22000
- ISO QUALITY MANAGEMENT SYSTEM ISO 9001
- ROAD TRAFFIC SAFETY (RTS) MANAGEMENT SYSTEMS ISO 39001
- ENVIRONMENT MANAGEMENT SYSTEM ISO 14001, Back to the Occupational Safety and Health Unit of the Ministry of Public Service Administrative and Institutional Reforms as Principal Safety
Principal safety and health officer
MINISTRY OF
01.2012 - 01.2020
- PUBLIC SERVICE ADMINISTRATIVE AND INSTITUTIONAL REFORMS
Safety and Health Officer
MPSAIR
01.2007 - 01.2012
- MINISTRY OF PUBLIC SERVICE ADMINISTRATIVE AND INSTITUTIONAL REFORMS
- Leading a team of Safety and Health Officers in developing and implementing the Occupational Safety and Health Management System
- We are currently mitigating to ISO 45001:2018.
- Analyzed effectiveness of company safety policy and provided suggestions for case-by-case improvement.
- Organized and conducted safety meetings to roll out new initiatives.
- Provided training to new personnel on hazard identification and instructed on reporting and handling of hazardous materials.
- Collaborated with management to create and deliver environmental compliance reports.
- Conducted and investigated employee accidents and injuries, reported findings to senior management and made incident prevention recommendations.
- Oversaw department employees in performing and fulfilling environmental, health and safety projects.
- Documented, categorized and reviewed company, government and industry-standard safety information and confirmed custody of latest information.
- Planned and conducted research, analyzed data and communicated and reported information to clients and senior management.
- Supported programs to comply with environmental, health and safety mandates.
- Oversaw business development, staffing, personnel, client relations and business planning tasks.
Education
Trainer in Total Quality Management (MQA Approved) -
2012
Master’s degree - Total Quality Management
University of Mauritius (UOM)
2011
Certificate in Train the Trainer Programme - undefined
Middlesex University
2010
Need Analysis - undefined
2009
Trainer (Occupational Safety& Health), Mauritius Qualification Authority Approved - undefined
2009
BSc (Hons) - Occupational Health and Safety
UOM
2009
Certificate in Customer Care and Quality Management - undefined
Mauritius College of the Air and MCSAR
2008
Diploma - Occupational Health and Safety
UOM
2007
Certificate in Planning Tools - undefined
UOM
2007
Certificate in Public Health Response to Emerging Infectious Disease (UOM) - undefined
2007
Certificate in General Nursing, M.O.H - undefined
2000
Certificate in Computer Programming and Applications, Mauritius Examination Syndicate/Sitrac Ltd Page 4 of 4 - undefined
1997
Skills
- Leadership (Co-Trainer at The National Productivity and Competitiveness Council on the Leadership)
- INTEREST
- Collection of stamps, rare and antique coins
- Reading books on self-improvement /leadership
- Cooking
- Benevolent work
- Gardening
- Bricolage
- Football, badminton, swimming, and tennis table
- First Aid
Accomplishments
- LEAD IMPLEMENTER AND LEAD AUDITOR for ISO 9001:2015 at the Ministry
- Had successfully led the Certification of the MINISTRY OF PUBLIC SERVICE ADMINISTRATIVE AND INSTITUTIONAL REFORMS (Administrative Reforms Division, Human Resource Management Division, Human Resource Development Division)
- Wide-ranging knowledge and skill in Business Base Process Risk Assessment
- Long-standing experience in drafting manuals based on ISO Manual (45001:2018 and ISO 9001:2015).
Certification
729 3891
Qualifications & Continual Personal Development
2022
Certificate of Achievement in Web Design
2022
Workshop on Sendai Framework,
2021
Certificate in Advance Microsoft Excel
2019
National Leadership Engine, NPCC, Mauritius (Certify Leader)
2018
Practitioner, Charted Quality Institute of England
2018
Lead Implementer ISO 45001:2018, Occupational Health and Safety Management System, MQA approved
2018
First Aider Mauritius Red Cross Society, MQA approved
2018
IRCA Lead Auditor for ISO 9001:2015, conducted by MSB
2017
Certificate in Quality Management System Implementer Course MSB and FICCI, India
2017
International training programme on Health Security and Protection of Workers, Delhi India
2016
Certificate of Registration as Trainer, MQA
2014
Certificate in Noise and Related Risk Assessment, Open UOM
2013
Affiliations
Practitioner Charter Quality Institute of UK
Timeline
Health Officer
SAFETY MANAGEMENT SYSTEM
03.2021 - Current
Business Transformation
01.2020
Principal safety and health officer
MINISTRY OF
01.2012 - 01.2020
Safety and Health Officer
MPSAIR
01.2007 - 01.2012
Trainer in Total Quality Management (MQA Approved) -
Master’s degree - Total Quality Management
University of Mauritius (UOM)
Certificate in Train the Trainer Programme - undefined
Middlesex University
Need Analysis - undefined
Trainer (Occupational Safety& Health), Mauritius Qualification Authority Approved - undefined
BSc (Hons) - Occupational Health and Safety
UOM
Certificate in Customer Care and Quality Management - undefined
Mauritius College of the Air and MCSAR
Diploma - Occupational Health and Safety
UOM
Certificate in Planning Tools - undefined
UOM
Certificate in Public Health Response to Emerging Infectious Disease (UOM) - undefined
Certificate in General Nursing, M.O.H - undefined
Certificate in Computer Programming and Applications, Mauritius Examination Syndicate/Sitrac Ltd Page 4 of 4 - undefined
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