Fatiha Dusmahomed
Port Louis
Summary
Enthusiastic shop assistant dedicated to optimizing productivity and supporting shop processes and protocols. Extensive knowledge of shop operations and a strong focus on customer service. Thrives in high-pressure environments and demonstrates resilience in the face of challenges. Recently completed a comprehensive soft skills program at PMl, earning a certificate for consistent participation over one month.
Overview
1
1
Certification
Work History
Sales girl
Design In
11.2023 - 01.2024
- Helped to implement and deliver internal communication plans according to business aims.
- Organised displays to promote inventory and encourage customer purchases.
- Accepted card, cash and cheque payments in POS register system.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Built rapport with new and existing customers to boost client retention.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Demonstrated product usage and features to customers.
- Totalled bills using maths skills and maintained accurate till count.
- Prepared orders for customers with wrapped, bagged and boxed items.
Education
Certificate Information Technology - Information Technology
Polytechnic Mauritius
PamplemousseCertificate For Participating - Soft Skills Programme (EDB)
Polytechnic Mauritius
PamplemousseGCSEs - Computer Science, Additional Mathematics
Abdul Hamid Goolam Mahomed Issac SSS
Port Louis, MauritiusSkills
- Product promotions
- Superb time management
- Customer service
- Money handling
- Cashing up
- Energetic self-starter
- Customer service oriented
- Outgoing and enthusiastic
- Communication skills
- Multilingual
- Problem-solving
- Online sales
Languages
English
Intermediate (B1)
French
Elementary (A2)
Urdu
Beginner (A1)
Certification
Soft Skills Programme
School Certificate
Timeline
Sales girl
Design In
11.2023 - 01.2024
Soft Skills Programme
School Certificate
Certificate Information Technology - Information Technology
Polytechnic Mauritius
Certificate For Participating - Soft Skills Programme (EDB)
Polytechnic Mauritius
GCSEs - Computer Science, Additional Mathematics
Abdul Hamid Goolam Mahomed Issac SSS
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