Fabrice Stewart L'enclume
Port Louis
Summary
Accomplished Sales Executive with 1 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
8
8
years of professional experience
Work History
Sales Executive
Ocean Treasure Ltd
07.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Merchandiser
Charcuterie Ile De France
08.2019 - 06.2022
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Implemented sales strategies to generate leads and maximize profit margins.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Collaborated with sales team to identify and fulfill customer needs.
- Established relationships with vendors to secure competitive pricing and discounts.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
- Studied and monitored market trends to identify potential suppliers.
Bike Messenger
Delivery Plus
04.2018 - 12.2018
- Delivered and picked up valuables at customer locations via bicycle.
- Counted and verified currency and delivered change requests to food service and merchandise locations.
- Documented items to be delivered and recorded amounts and serial numbers by route, date, sender and receiver.
- Worked in multiple tools and web browser windows at one time to track jobs and maintained en-route communication via smartphone.
- Followed safety procedures and regulations to protect packages and vehicles.
- Delivered packages to customer doorsteps and business offices.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Communicated with dispatch and customers for accurate delivery information.
- Obtained signatures for delivery documents and packages.
- Managed delivery route for optimal use of time and fuel.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Handled receipt, storage, identification and delivery of products for clients.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Tracked delivery status and updated customers for expected delivery time.
Delivery Courier
Fed Ex Ltd
01.2017 - 12.2017
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
Salesperson
Espace Commercial Ltd
01.2016 - 12.2016
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Improved customer service and telecommunication skills to build lasting relationships.
- Logged reports, expenses, receipts, and sales in company database.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Located merchandise across various stores to address customer needs.
Education
High School Diploma -
St Mary's College
Rose Hill 01.2015
High School Diploma -
London College
Port Louis 01.2013
Skills
- Database Management
- Managing Budgets
- Sales Expertise
- Sales Forecasting
- Goals and Performance
- Sales Presentation
- Service Promotions
- Persuasive Selling
- Product Promotion
- Customer Needs Assessment
Languages
English, French
Native language
Timeline
Sales Executive
Ocean Treasure Ltd
07.2022 - Current
Sales Merchandiser
Charcuterie Ile De France
08.2019 - 06.2022
Bike Messenger
Delivery Plus
04.2018 - 12.2018
Delivery Courier
Fed Ex Ltd
01.2017 - 12.2017
Salesperson
Espace Commercial Ltd
01.2016 - 12.2016
High School Diploma -
St Mary's College
High School Diploma -
London College
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