Eugénie Marie Stéphie

• Provided customer onboarding and training to ensure successful product adoption.

PEDAGOGICAL COACH

• Maintain a spreadsheet or database that includes information about training deadlines, OPCA agreements, and other relevant details.
• Set up reminders or alerts for approaching deadlines to ensure timely completion of training tasks.
• Regularly communicate with OPCA representatives to stay updated on any changes or requirements related to agreements.
• Relaunch Trainers for Start Sheets

BILLING OFFICER

• Audit and amendment of invoices.
• Monitor outstanding invoices and analyze aging reports to identify overdue payments.
• Clearly communicate payment expectations, including deadlines and consequences of continued non-payment.
• Posting of Start Sheets and Closing of Files

• Interviewed customers to obtain financial information, payment history and other relevant details.
• Negotiated payment plans with customers to ensure timely repayment of debt.

ACTIVITY PILOT

• Customize the CRM system to align with the company's specific processes and workflows, including client contact information, communication history, and project details.
• Schedule regular weekly meetings dedicated to reviewing new cases, ongoing projects, and updates on existing clients.
• Follow-up of all emails in order to update the steering.
• Carry out the company’s administrative procedures.

OCCUPATIONAL PERMIT SALES CONSULTANT

• Initiate communication with clients to discuss their immigration applications and the appropriate licenses needed for their specific situation.
• Prepare and compile all necessary documents required for immigration applications, ensuring accuracy and completeness.
• Monitor the progress of each client's file closely and intervene as necessary to expedite processing or resolve delays.
• Opening Professional Bank Accounts
• Medical Appointment Booking and Hotel Room Reservation
• At the client’s request, conduct a recruitment campaign and accompany the client throughout the recruitment process. Example – BISTROT AU FIL DE L’EAU

• Management of the administration and HR part of the company.
• Placing and monitoring orders & payment from suppliers.
• Billing management (editing and sending of the invoice, payment follow-up and customer reminder)
• Make the daily schedule for production and screen printing and check if 100% of the production is done correctly.
• Monitor and analyze weekly expenses.

• Developed and implemented effective strategies to maximize asset recovery.
• Negotiated settlements with debtors on behalf of creditors in order to recover assets.
• Maintained detailed records of all actions taken during the asset recovery process.

• Answered customer inquiries via telephone, email and face-to-face contact.
• Resolved customer issues in an efficient and timely manner.
• Educated customers on products and services offered by the company.