Emmanuel Simon Charles RAMDHONY

• Successfully managed and delivered multiple web development projects from initiation to completion.
• Collaborated with clients to gather project requirements, define scope, and establish timelines.
• Led cross-functional teams, including designers, developers, and content creators, to ensure project objectives were met.
• Oversaw budgeting, resource allocation, and quality assurance throughout project lifecycles.
• Implemented project management methodologies, ensuring projects were delivered on time and within scope.

• Directed and coordinated web development projects, ensuring alignment with client expectations.
• Conducted project planning, including scope definition, resource allocation, and risk assessment.
• Maintained open communication channels with clients to provide project updates and address concerns.
• Managed project budgets and timelines, consistently meeting or exceeding client expectations.

• Greeted guests warmly, provided menus, and assisted with menu inquiries.
• Processed guest orders, handled cash and card transactions with precision.
• Collaborated with the kitchen and waitstaff to ensure smooth order fulfillment.
• Maintained a clean and organized cashier station, adhering to hygiene standards.
• Addressed customer concerns and ensured their satisfaction with the dining experience.

• Engaged with potential clients through outbound calls to present company offerings.
• Addressed customer inquiries, provided information, and offered product solutions.
• Collaborated with team members to strategize and achieve collective sales goals.
• Adapted communication style to diverse customer profiles to maximize effectiveness.
• Contributed to the development of telemarketing scripts and promotional materials.

• Conducted outbound calls to prospective customers to promote products and services.
• Effectively communicated product features and benefits to generate interest and sales.
• Identified customer needs and provided tailored solutions to meet their requirements.
• Consistently met and exceeded monthly sales targets through persuasive communication.
• Maintained accurate and updated records of customer interactions in the CRM system.

• Entered and verified data from source documents into the company database.
• Ensured accuracy and completeness of data by performing regular quality checks.
• Collaborated with team members to meet daily and weekly data entry targets.
• Maintained confidentiality of sensitive information and adhered to data security protocols.

• Investigated and evaluated insurance claims, ensuring adherence to policy terms and conditions.
• Collaborated with clients, policyholders, and other stakeholders to gather necessary information.
• Analyzed claim documentation, and supporting evidence, and conducted thorough investigations.
• Determined claim validity, processed settlements, and communicated outcomes to stakeholders.
• Maintained accurate records, tracked claims status, and ensured compliance with regulatory requirements.

Served as a part of One&Only Resorts located in Belle Mare.

• Install and maintain electrical systems and equipment.
• Inspect, troubleshoot, and repair electrical issues.
• Collaborate with engineers to design and implement electrical solutions.
• Test electrical systems and ensure they meet safety standards.
• Perform regular maintenance on electrical equipment.
• Read and interpret electrical schematics and blueprints.