Emmanuel Sydney
Poudre D'or Village
Summary
Hardworking employee enthusiastic about learning and discovering. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Customer Service
Part Time Jobs
01.2023 - 01.2024
Key Responsibilities:
- Preparing and cooking of KFC products.
- Serving customers at the counter.
- Looking after customers' needs in the dining area.
- Keeping all areas and equipment clean and tidy.
SalesMan
Habits
01.2021 - 01.2022
-Provide feedback on customer needs, market trends, and product/service improvements.
-Work closely with other members of the sales team and cross-functional departments.
-Meet or exceed sales targets and quotas.
-Stay informed about industry trends, competitor products, and market conditions.
-Clearly communicate the value proposition of products or services.
-Address customer inquiries and provide post-sale support.
-Build and maintain strong relationships with customers
-Ensure customer satisfaction and handle any issues that may arise.
Education
High School Diploma -
City College
Port Louis, Mauritius02.2024
High School Diploma -
Goodlands SSS
Goodlands, Mauritius02.2021
Skills
- Research
- Skilled in [Software]
- Interdepartmental Communication
- Telephone Etiquette
- Customer Needs Assessment
- Issue Resolution
- Cash Handling
- Data Entry
- Decision-Making
- Documentation and Recordkeeping
Languages
French
Native language
English
Advanced
C1
French
Proficient
C2
Timeline
Customer Service
Part Time Jobs
01.2023 - 01.2024
SalesMan
Habits
01.2021 - 01.2022
High School Diploma -
City College
High School Diploma -
Goodlands SSS
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