Emilie Rey
Mapou,RR
Summary
Dynamic professional and Self-starter with strong strategic and commercial thinking, combining brand focus with operational excellence. Driven by high standards, continuous improvement and results, with a natural ability to turn strategy into efficient execution, identify opportunities and create value.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Location and Business Development Manager
Workshop 17
Moka, Mauritius
08.2023 - Current
- Identified potential clients, cultivated relationships, and negotiated contracts to secure new business.
- Presented tailored business proposals to potential clients, highlighting specific service offerings and benefits.
- Managed client relationships, improving satisfaction and retention through proactive communication and follow-ups.
- Assisted in budgeting and forecasting to support business development initiatives effectively.
- Ensured all employees had up-to-date knowledge of new products and services being offered.
- Guided team members in daily tasks, ensuring operational efficiency and alignment with business objectives.
- Recruited, hired, trained and supervised staff members in providing excellent customer service standards.
Sales Executive
ER Property Ltd
Moka
02.2022 - 08.2023
- Cultivated strong client relationships through consistent follow-ups and targeted communication, enhancing client satisfaction.
- Delivered engaging presentations of property listings to clients, emphasizing key features and benefits to facilitate informed decision-making.
- Established strong client relationships through consistent follow-ups and targeted communication.
- Nurtured relationships with existing customers to drive repeat business.
- Strengthened relationships with existing customers through personalized engagement, encouraging repeat business.
- Presented property listings to clients, highlighting key features and benefits.
Agency Manager & Property Consultant
High Quality Property Co Ltd
Grand Baie
11.2017 - 02.2022
- Managed family owned real estate agency, overseeing team of 4 agents for both rental and sale of properties.
- Led complex negotiations to satisfactory conclusion, ensuring customer satisfaction.
- Collaborated with agency partners to consistently meet sales volume and strategic objectives, supporting revenue generation in new business.
- Enhanced operational efficiency and service quality across agency operations.
- Oversaw property inspections, ensuring compliance and high quality standards.
- Reviewed client contracts to maintain quality standards and maximize profitability.
Education
Bachelor of Commerce - Business Law
Curtin University
MauritiusSkills
- Client relationship management
- Sales strategy development
- Strategy development
- Market analysis
- Operational efficiency
- Team leadership
- Problem solving
- Effective communication
Languages
French
First Language
English
Beginner
A1
Creole
Beginner
A1
Timeline
Location and Business Development Manager
Workshop 17
08.2023 - Current
Sales Executive
ER Property Ltd
02.2022 - 08.2023
Agency Manager & Property Consultant
High Quality Property Co Ltd
11.2017 - 02.2022
Bachelor of Commerce - Business Law
Curtin University