Elisee Lafleur
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
10
10
years of professional experience
Work History
Executive Director
Floral Frenzy Ltd
03.2023 - Current
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Advocated for policy changes at both local and national levels to further support the organization''s goals and objectives.
- Established performance benchmarks for each department in alignment with the organization''s strategic priorities.
Partner Relations Manager
Loyalty Oneworld
07.2021 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Data Reporting Analyst
ABC Financial Services
09.2020 - 07.2021
- Enhanced data accuracy by implementing rigorous validation and cleaning processes.
- Streamlined reporting workflows for increased efficiency and timely delivery of reports.
- Optimized data visualization techniques to simplify complex information for non-technical stakeholders.
- Developed custom dashboards, providing real-time insights for informed decisionmaking.
- Conducted thorough analyses of large datasets to uncover trends and patterns, driving strategic initiatives.
- Automated routine tasks using scripting languages, reducing manual efforts and human errors in the reporting process.
- Provided training sessions on data analytics tools, increasing team proficiency and productivity.
- Ensured compliance with industry regulations and company policies regarding data privacy and security.
- Evaluated new tools and technologies to stay current with industry best practices in data analysis and reporting.
- Improved data accessibility by migrating legacy systems onto cloud-based platforms.
- Leveraged advanced statistical methods to draw actionable insights from raw data sets.
- Resolved discrepancies in reported metrics, ensuring reliability of provided information.
- Partnered with IT departments to troubleshoot technical issues affecting report generation or database integrity.
- Expedited ad-hoc requests by creating a library of reusable templates, queries, and visualizations.
- Implemented version control practices for all reports, improving traceability of changes over time.
- Facilitated knowledge sharing among peers through documentation of best practices, procedures, tips, and tricks within the team repository.
- Managed tight deadlines while maintaining high-quality deliverables in a fast-paced environment.
- Supervised team in audit of payroll department.
- Continuously assessed current reporting techniques and developed improvements to boost accuracy.
- Gathered data from multiple sources to research economic indicators, analyze key metrics and track industry trends.
- Prepared documentation for business analysts and updated client data.
- Applied advanced Excel functions and filters to support infrastructure.
- Increased efficiency of order approval process for $[Number] million contract by creating Excel spreadsheet to track payments and shipments.
Sales Representative
ABC Datacall
04.2014 - 08.2020
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
Diploma - Agricultural Business And Management
Allison
Online 01.2024
Awarding Certificate - Sustainable Agriculture
Allison
Online 12.2023
Awarding Certificate - International Business Management
International Business Management Institute
05.2020
Skills
- Grant Writing
- Program Management
- Staff Management
- Quality Control
- Strategic Planning
- Community Engagement
- Report Compilation
- Operations Management
- Marketing
- Contract Management
- Data Interpretation
- Financial Management
- Case Management
- Business Development
- Program Leadership
- Business Management
- Negotiation
- Business Planning
- Operational Planning
- Education
- Consulting
- Business Administration
- Team Bonding
- Leadership Development
- Client Services
- Social Media
- Program Monitoring
- Project Management
- Training Methods
- Budgeting and Financial Management
- Sales Management
- Corporate Governance
- Public Relations
- Data Analysis
- Digital Marketing
- Time Management
- Social Media Management
- Event Planning
- Community Outreach
Timeline
Executive Director
Floral Frenzy Ltd
03.2023 - Current
Partner Relations Manager
Loyalty Oneworld
07.2021 - Current
Data Reporting Analyst
ABC Financial Services
09.2020 - 07.2021
Sales Representative
ABC Datacall
04.2014 - 08.2020
Diploma - Agricultural Business And Management
Allison
Awarding Certificate - Sustainable Agriculture
Allison
Awarding Certificate - International Business Management
International Business Management Institute
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