Sharmeen Kaudeer
Souillac
Summary
Experienced professional with a proven track record in both Administrative Management and Financial Control. Possessing a diverse skill set, I excel in overseeing daily operations, optimizing administrative processes, and ensuring financial integrity. Adept at managing teams, implemented policies, and driving organizational efficiency.
Overview
7
7
years of professional experience
Work History
Administrative Manager and Financial Controller
RB ENERGY LTD
Floreal
11.2021 - Current
- Effectively managing administrative tasks and ensuring accuracy in document preparation and processing with timely completion of all essential administrative tasks and responsibilities
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Monitoring and managing cash flow to ensure there are sufficient funds for operational needs and investments. This may involve tracking receivables and payables, managing banking relationships, and optimizing cash balances.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Assistant Financial Controller
JACK ELIOTT LTD
01.2021 - 08.2021
- Assisted in budget preparation and management, ensuring alignment with company goals and objectives.
- Managed accounts payable activities including invoice processing, vendor payments, reconciliations.
- Analyzed budgeting, forecasting, and cost control procedures to identify areas of improvement.
Key Account Specialist
MANTU
Phoenix
11.2020 - 01.2021
- Develop and maintain strong relationships with key clients, serving as the main point of contact for all inquiries, requests, and concerns.
- Managed a portfolio of top-tier clients while maintaining a high level of service, resulting in increased client satisfaction and repeat business.
- Conduct reconciliation activities as needed, ensuring that financial transactions and records are accurate and aligned with client expectations.
- Resolved complex billing and payment issues for balanced, accurate accounts.
Credit Controller / Accounts Officer
Iqera(DSO Group)
Port Louis
05.2018 - 11.2020
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales, and billing departments
- Reached out to customers to check on payments and convey options
- Performed checks of customer creditworthiness and current situations
- Devised collection recovery strategies to resolve customer issues and delinquent cases
- Data entry of sales and purchases invoices as per client's portfolio
- Processing of Bank statement into the system and allocate invoices according to payments.
Customer Service Agent
Outremer Telecom
Ébene
07.2017 - 05.2018
- Recommended products to customers and suggested other options if preferred product was unavailable
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
- Enhanced productivity by staying on top of call scripts and maintaining control over the direction of conversations.
Education
ACCA LEVEL 1&2: Accounting -
London College Of Accountancy
02.2022
Higher School Certificate -
Hindu Girls' College
12.2016
School Certificate -
Hindu Girls' College
12.2013
Skills
- Administrative Management
- Financial Control
- Team Leadership
- Problem-solving
- Customer Service Management
- Microsoft Office
- Cross-functional Communication
- HR Support
Accomplishments
- RGPD ACADEMY : Attestation de fin de formation - 2019
- IQERA BEST PERFORMER QUALITÉ CERTIFICATE - 2019
- IQERA BEST PERFORMER CERTIFICATE - 2019
- BEST PERFORMER AWARD (DSO GROUP) - 2018
- JUNIOR ACHIEVEMENT MASCAREIGNES (JAM) 2014
Languages
- ENGLISH
- FRENCH
Languages
English
Upper Intermediate (B2)
B2
French
Upper Intermediate (B2)
B2
Timeline
Administrative Manager and Financial Controller
RB ENERGY LTD
11.2021 - Current
Assistant Financial Controller
JACK ELIOTT LTD
01.2021 - 08.2021
Key Account Specialist
MANTU
11.2020 - 01.2021
Credit Controller / Accounts Officer
Iqera(DSO Group)
05.2018 - 11.2020
Customer Service Agent
Outremer Telecom
07.2017 - 05.2018
ACCA LEVEL 1&2: Accounting -
London College Of Accountancy
Higher School Certificate -
Hindu Girls' College
School Certificate -
Hindu Girls' College
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