Dristee Kiran Teeluckdhary
Vacoas,PW
Summary
Dynamic People Development Manager with extensive experience, specializing in coaching, mentoring, and talent development. Successfully led training programs that boosted employee engagement and operational efficiency, while managing training budgets effectively. Expertise in strategic planning, performance assessment, and fostering a culture of continuous improvement to drive organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
People Development Manager
Heritage Awali Golf and Spa Resort | ER Hospitality
Bel Ombre
06.2025 - Current
- Designed, developed, and delivered training modules covering customer service, grooming, communication, and operational excellence.
- Led induction and on-the-job training programs for new hires, ensuring smooth integration and competency development.
- Partnered with management to implement training initiatives, align departmental training systems, and support a culture of continuous learning.
- Managed training budgets, schedules, and compliance with HRDC refund processes, ensuring cost efficiency and systematic reporting.
- Oversaw training effectiveness through guest satisfaction analysis, feedback systems, and complaint reviews; recommended policy and process improvements.
- Directed the Training Academy, coordinated learning events, and monitored placement/traineeship programs locally and internationally.
- Implemented and maintained SOPs, e-learning tools, and sustainability practices across business units.
- Acted as a strategic HR business partner, supporting organizational development, employee engagement, and service quality enhancement.
People Development Specialist
Heritage Awali Golf and Spa Resort | ER Hospitality
08.2022 - 06.2025
- Ensured continuous learning and skills development for employees through Training Needs Analysis (TNA).
- Conducted pre- and post-performance evaluations to measure training effectiveness.
- Designed, facilitated, and supervised seminars, workshops, and training sessions.
- Managed and monitored training budgets to optimize resource allocation.
- Guided and onboarded new employees through structured induction programs.
- Organized strategic team-building initiatives to strengthen collaboration and engagement.
Learning and Development Partner
Beachcomber Resorts & Hotel
05.2021 - 07.2022
- Plan, coordinate, and supervise internal and on-the-job trainings; support trainers in program design and manage the unit training calendar
Human Resources Administrative Assistant
Beachcomber Resorts & Hotel
05.2021 - 07.2022
- Provided administrative support at Trou aux Biches Beachcomber Golf & Spa, assisting HR with recruitment, candidate coordination, interviews, offers, welfare activities, and documentation of reports and records.
Reservations Consultant Trainee
LUX* Resorts & Hotels
10.2017 - 03.2018
- Supported Head Office operations by processing online payments, assisting customers with reservations, suggesting travel itineraries, and handling guest inquiries.
Education
Bachelor of Arts (Hons) - International Tourism Management
Leeds Beckett University
01-2017
Degree - Tourism Management
Leeds Beckett University
01-2016
Skills
- Coaching & Mentoring: Guiding and developing individuals to achieve their potential
- Effective Communication & Active Listening: Facilitating clear and engaging interactions
- Organizational Development: Driving initiatives to enhance efficiency and culture
- Strategic Thinking: Planning and implementing long-term objectives
- Assessment & Evaluation: Identifying needs and measuring performance outcomes
- Knowledge Management: Capturing, sharing, and utilizing organizational knowledge effectively
Certification
- Develop leadership with a positive impact
- Cultivating well-being at work
- Kirkpatrick Certified Professional - Bronze Level
- Leadership without Authority
- Management Development Programme
Timeline
People Development Manager
Heritage Awali Golf and Spa Resort | ER Hospitality
06.2025 - Current
People Development Specialist
Heritage Awali Golf and Spa Resort | ER Hospitality
08.2022 - 06.2025
Learning and Development Partner
Beachcomber Resorts & Hotel
05.2021 - 07.2022
Human Resources Administrative Assistant
Beachcomber Resorts & Hotel
05.2021 - 07.2022
Reservations Consultant Trainee
LUX* Resorts & Hotels
10.2017 - 03.2018
Bachelor of Arts (Hons) - International Tourism Management
Leeds Beckett University
Degree - Tourism Management
Leeds Beckett University
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